Pipes and Cigars low stock

[pipesmokingtom]

With 4Noggins recent political rant on Facebook, it will be a cold day in hell before I purchase from them again.

Missed that - glad I did. I'll happily stay blissfully ignorant re: their politics. I don't look for that sort of thing in a tobacco retailer.

 

[mackeson]

I'll happily order from P&C at some point, I've always gotten great service, but I've been purchasing elsewhere lately. Can't buy something that's not in stock
EDIT: Perfectly understandable Russ. Again, no sour grapes here, just try to buy from wherever I can get the most of what I'm looking for. Will gladly buy from you guys again. Always a smooth experience

 

[davet]

With 4Noggins recent political rant on Facebook, it will be a cold day in hell before I purchase from them again.

I just looked it up. Why would any company post that stuff on their page? :crazy:

 

[pipesmokingtom]

It's their web page. They can be/do whatever they want. They've obviously weighed the consequences and chosen to use their voice, loss of business be damned. It's their gig.

 

[davet]

I don't look for that sort of thing in a tobacco retailer.

Neither do I, more business for SP and P&C

 

[balkisobrains]

Wow what are you guys waiting on from July? GLP stuff?

 

[pagan]

I've just decided to patronize smokingpipesa and 4noggins. I've been rubbed the wrong way too many times with P&C

+2 my last order with P&C was in June, crappy shipping/packing ran me off, SPC got all my XMas $

 

[pipeanddrum]

Yesterday I placed what will be my last order from pipesandcigars for a very long time and only did so to take advantage of shipping costs I had already paid for on an order made earlier in the month which included 2 tins on backorder. I was told by their rep that their best estimate for restocking those backorder blends is 6-8 weeks, so I replaced them for others they had available. Not sure how they expect to retain customers if they are not able to sell them what they want. Case in point, their December deal is a 'buy 2 get 1 free' on tins of John Cotton blends. Out of 6 Cotton blends they list, 3 are out of stock and it's only the first of the month!

 

[drydock]

After ordering many times from P&C I've been prompted twice now by their 3rd-party service that's attempting to verify my age. I haven't had this irritating problem previously via P&C, and I have never been challenged by any other site period. I cancelled one order because I didn't realize they had a 3rd party age verification service and it felt like a scam--anyway, it spooked me, felt like someone was trying to get personal info about me, so I just cancelled the order. Think I ordered a couple more times from P&C, no problem. But last week, while attempting to use a coupon I was sent, I've been challenged again by 3rd party. I realize this isn't necessarily P&C's problem--it's the FDA, but I'm just letting my order die. If I don't prove my age to 3rd party within 5 days, the order's automatically cancelled. I know it's just me being a grumpy so-and-so, but I'm damn well old enough to buy tobacco & have been, and have been from P&C. And I'm a child of the time before the interweb and regulations and having to prove how old I am, and I'm just frankly over it completely. Disappointed because I like P&C, but I guess I don't like them enough to want to humor their 3rd party FDA compliant new policies that intermittently block my orders. Rant off, sorry.

 

[Chasing Embers]

I don't order from P&C, but if that pops up on the sites that I do patron, I would likely do the same thing. I had a pipe in my jaw long before the internet.

 

[jpmcwjr]

My order received in good shape a few days ago; not had any problems with them or their site. I added two pipe tools @ ca. $2.50, noting I had just seen comparable tools at a B+M for $20.00!
Three nice H+H tins.

 

[perdurabo]

What a shame, stealing from one man that risked his capital to redistribute to another man to lazy to piss in his own toilet. Taxes are punishment in this case, time to move out of Pennsylvania P&C. Come down south.

 

[jackswilling]

Thanks for the head's up on 4Noggins. They will never get a dime from me. I have and will split my orders between P&C and SP for the most part

 

[wyfbane]

Dammit! I missed the noggins rant. Lol.
It is hard to argue with the wonderful people that work at P&C. It is odd though. As soon as I talk to someone in that place, I feel like a Golden God. Then my order hits the warehouse and its like they play soccer with it before sending it out. Some of my boxes arrive with just tins and like a token deflated air bag filler thing.
It is like 2 different companies. lol But then I call them and they say, "No sweat, we will send replacements. Just have the dented tins ready for UPS to collect." I want to know what UPS is going to do with those tins. They should do a scratch and dent sale or something.

 

[mso489]

I've noticed more "out of stock" items on several sites. Still, I think we have a wider inventory of possibilities for pipes, pipe tobacco, and cigars than any time until the past five years or so. We're spoiled but we certainly know when things tighten up.

 

[pipesmokingtom]

They should do a scratch and dent sale or something

I would love a scratch and dent sale! So long as the seal is good, I'd buy it for a reduced price.

 

[woodsroad]

CI/P&C does have scratch and dent sales at their B&M's.

 

[snoopy311]

I have run into the same issues with SP.com about age issues. I have given all my business to P&C will absolutely no issues. Each has their own issues and I do not fault any company for complying with governmental regulations. It’s just a personal choice and we should be tolerant with the regulations. I will give SP their due opportunity.

 

[ugh457]

I don't order alot online, I buy even less instore just to stretch the dollar. For Christmas I did add the "build your own combo" from Pipes and Cigars to my wishlist. One of the tobaccos was instock for the order but did not arrive in the parcel. The backorder was noted on the packing slip. My wife called to see what's up, the person she talked to was sure we were supposed to call and see what's instock. I wasn't sure about that as a policy/method of operation.
However, in the end Pipes and Cigars did make it right.
I won't hesitate to try them again.

 

[hawky454]

Can someone please explain the 4Noggins rant? I missed it and they obviously took it off of their Facebook page.
I have never been prompted from a 3rd party site to enter personal information about myself from any website that I order from. My most recent order was last week, is this a new thing?