Pipes And Cigars .Com

[ghost]

The problem as I see it from a Canadian viewpoint is that several of us are building up a cellar right now to get ahead of whatever price increases or taxes may hit the US soon, as we have already experienced here. I really like P+C, but not enough to be patient at the moment. If they suddenly decide to reactivate international shipping in a few months, for example, chances are I'll have already placed several orders with their competition and may not need to go back.
So without offering a timeline for future international shipping that I could prepare for, I'll be moving on.

 

[brdavidson]

I'm in the shipping/mailing industry and I can tell you Peck that there are ZERO incremental costs to shipping internationally. The customs docs are all automatically generated by shipping systems, its literally 2 extra clicks of a mouse. So that excuse simply doesnt fly. They charge accordingly, so there is no reason to not offer other than their internal systems dont deal with it.

 

[ssjones]

As a side note, as mentioned above, this has no effect on the two Habana Premium Cigar Shoppe locations in the Albany area.

Russ: So I'll be able to stop in the Habana shop and pick up a small amount of Larry's Blend, etc. to enjoy in the lounge? From Rickpal's comment, it sounds like their inventory is solely cigars?

 

[blendtobac]

Since I'm not directly involved in shipping, I'm not in the loop on the international shipping, but I will find out what I can.

Scott has said that Hearth & Home will still be available at Habana Premium.

I will do my best to keep you informed as things develop.
Russ

 

[peckinpahhombre]

The most recent info I could find is that CI is owned by Scandinavian Tobacco Group.
http://www.st-group.com/index.php/cigars-international-inc

 

[peckinpahhombre]

If that info is still accurate, they shouldn't have a problem getting escudo (but then again, nobody does)

 

[rickpal14]

Russ

That's good to hear that Habana will still be carrying H&H blends. It looked pretty empty in the tobacco section but from your response it looks like it is just an interim situation. Good news indeed!!!!
What location will your home base be? I get to the area on business and would love to stop by next time I am in the area.
Oh yeah....... GOOD LUCK!!!!!!

 

[peckinpahhombre]

Roth, I hear what you are saying, but it doesn't really make sense to me. The theory would have to be that if, as a non-US person, you aren't buying from P&C then you will buy from some domestic tobacco retail operation owned by (or affiliated with) STB in your home country. First, at least in the case of Canada, I don't believe STB owns any pipe tobacco retail operation in Canada. Second, and more fundamentally, If I can't buy from P&C then the absolute LAST thing I would do is buy in my home country, for an obvious reason that starts with T. I would simply buy from one of P&C's competitors instead. Just my 2 cents. Your rationale may be what they are thinking, but it doesn't ring as being logical to me.

 

[bobpnm]

I don't really care who owns who or from where they ship. If I can order Classic Burley Kake and it arrives at my door, I am a happy camper!

 

[peckinpahhombre]

if I were a vendor in Canada at the retail level, I wouldn't be pleased to see STG selling me cigars, but selling some of the same (or arguably better) cigars, at a much cheaper price, through STG's own U.S. companies, costing me customers and lots of money.

But doesn't STG already compete with its other US distributors? If I operate in Illinois and I am buying escudo for sale in my store there (where there is a tobacco tax), won't I be pissed if an STG owned store in PA is selling the same product to my customers for a fraction of the price that I can sell it to them? Not sure why the grievance, if there is one, is any different in the two scenarios.

 

[lordofthepiperings]

Not too big of a deal for me. I mostly use smokingpipes.com or Cup O Joes. Feel sorry for the international brothers who this has affected. Hopefully, it all gets sorted out and back to normal soon.

 

[graywizard]

just found P&C a moth ago and met Russ on the phone for a wonderful talk ordered 2x already the 2nd during this switch. He is a wonderful guy and the place felt good t deal with. Now i am saddened! Damn!

 

[graywizard]

you might want to try marscigars - flat rate shipping and they seem to have everything that I want to try. not sure about their international shipping but the order went out asap. I was pleased. only the fusilier ration is not available from what i can see. sooo- that might be a fine alternative! peckinpah hombre. where in toronto do you live - i used to hang there for many years.

 

[cynyr]

If I can order Classic Burley Kake and it arrives at my door, I am a happy camper!

That's pretty much where I am, Bob. I do feel sorry for our international Brethren, though. P&C is a great source, and the Canadians just got cut off at the knees. If I thought I'd never be able to get CBK again, I'd be concerned, to say the least!

 

[admin]

Here's the official news -
PipesAndCigars.com Acquired by Cigars International

 

[murf]

I have been using P&C almost EXCLUSIVELY for over a year. Only had one problem with 1 order, and it was fixed right away. All orders besides that one were PERFECT. I hope that this stays the same

 

[yazamitaz]

I used to use CI exclusively for ALL of my cigar needs (sticks, lighters humidors, humdification needs, etc) and have never had an issue with them. Now I am only a 90 minute drive to their facility so I am sure that helps, but never had an issue with picking errors, damaged product, etc.
Not to mention they are a witty bunch and have a little swagger to them, which I like. I do hope they take what P&C offered from a pipe and tobacco standpoint to expand their offering and keep their QC methods and website ops. Of course, I also hope for friends in the GWN that they expand their shipping. If not, Rich at 4noggins will probably be doing the happy dance.

 

[numbersix]

Here's the official news -

PipesAndCigars.com Acquired by Cigars International

Thanks Kevin.
Quote from the article: "...you can expect improved customer service, faster shipping, reduced fees on expedited shipping, and more special promotions. We are holding prices steady… and we still have a big announcement for Chicago, so be sure to come by the PipesAndCigars.com tables."
Right now the order I placed on April 11 has not shipped yet and no mention as to why. I would urge to P&C to send an email to customers who placed recent orders that there may be a delay. At least I am not in a rush and I know why, but I am betting many don't and will be unhappy.

 

[ravkesef]

Companies move, get bought, sold, and it's all part of the game. As long as the emphasis remains on pipes, and I have confidence that it will, given Russ's continued presence, then the customers should be ok. I have no idea why they've decided to terminate the Canadian business, but there may be import export issues that the new owners don't wish to be involved with. There are a few products that we used to order from Canada that we're unable to obtain now, except on visits home.

 

[graywizard]

#6 same here and when I called yesterday to up an item n the order - was supposed to ship yesterday - still no message on shipment. 1 call and 2 emails all went by the wayside too. I find that very weird!