Oh Pipes and Cigars..

[pipebow88]

I definitely won't be aging anything in their tins. Just assumed I was safe(even they confirmed I should have been) until I got around to opening it for smoking. Never will again.

B

 

[reichenbach]

Update on my warehouse SNAFU: The missing tin came in the mail yesterday. The turn over was 2 days. I'm glad that they are so good at fixing mistakes, it shows that they do care but I would say that the next step is eliminate the warehouse issues. This, of course, is obvious. I hope they can get everything worked out.

 

[shayde]

As I am ordering a few bulks as well, I hope this does not happen to me

 

[msandoval858]

Hmmm... I have about four or five of the 8oz twins sealed that have been sitting awhile. Guess I better pop them open and check the condition.

 

[gwtwdbss]

Personally, I don't trust the H&H cans. Now I buy only H&H 8 oz. cans and jar them on receipt.
Now someone will pop in and state all the H&H blends are canned by Sutliff in Richmond, and folks at P&C (including Russ Ouelette) will do a Pontius Pilate on the cans and that's OK, they can say what they want, but I jar them suckers.
Now the McClelland, C&D, and GLP 2 oz. cans, I put in the cellar as is. YMMV.

Wish I would have saw this thread a year ago. I have four 8oz and two 2oz tins of H&H tobacco with about 16 months in the cellar.

 

[mso489]

Did I miss something? Was the mystery tobacco ever identified? Looks like Cavendish, and it sounds like it smells

like it has an aromatic dressing. Good for P&C to make it right. What's the flavor? Rum? Vanilla? Sometimes

a Cavendish aro can be a nice flavoring tobacco with burley and/or Virginia, if you like that sort of thing.

 

[pylorns]

Yeah we still dont know.

 

[cmdrmcbragg]

I am a P&C fan. They allowed me to buy a pipe that was no longer in stock. The day my package was to arrive they called and told me that the pipe would not be in the package. I told them just to cancel that portion of the order (who knows when it would be back in stock and I could still use the $92). I bought the pipe as part of a sale (Buy a Peterson pipe get a tin of Pete tobacco and Erin Go Bragh for free) and they allowed me to keep the free stuff, no charge. Ended up with a 4 oz bag of 1Q, Peterson Irish Flake and Erin Go Bragh for $15.

 

[yazamitaz]

I am also a P&C fan. I ordered 8 tins of baccy and a pipe on Tuesday and received it yesterday. Two days from order to receipt. Don't think you can beat that.

 

[cmdrmcbragg]

Agree, yaz, their shipping is great: quick and well packaged. I could've put a small vase in the same box as my few tins with the way they were packaged.

 

[spartan]

Waiting for December to hit to make a large purchase.
20% off Hearth and Home tobaccos is delicious.

 

[blendtobac]

I'm glad we were able to resolve some issues for folks, but the problem with the Ten to Midnight tin bothers me. Please email me at russo@pipesandcigars.com so I can take care of it.
Russ

 

[piperl12]

Russ, being Canadian do I have any other options to buy Sutcliff Black Cordial. I would prefer to buy from you guys but you have this little thing about shipping out of country.

 

[sfsteves]

yazamitaz said:

"I ordered 8 tins of baccy and a pipe

on Tuesday and received it yesterday."

yaz, you must know someone in high places ... I ordered some tins and some pipe cleaners on Wednesday and they didn't even fill the order until this afternoon ... for some reason, they just don't fill my orders for two or three days and of course, with my being on the left coast, that means that while you get two day turnaround, I'm lucky if it happens in a week ...
I've been a defender of P&C inasmuch as I have never experienced the sort of problems one often sees complained of in this forum, but I placed a 4noggins order immediately after the P&C order and it shipped same day and will probably arrive here tomorrow ... that sort of difference is enough that I'm beginning to have a few second thoughts ...

 

[jservant98]

I have dealt with P&C exclusively so far, even though I have only placed two orders. I think they are great, I have not had any problems. Also I really like their website and have not found better prices. Even if they made a mistake on any of my orders, I know they would rectify it right away, so I am planning to keep doing business with them! :puffpipe:

 

[onepyrotec]

yaz, you must know someone in high places ... I ordered some tins and some pipe cleaners on Wednesday and they didn't even fill the order until this afternoon ... for some reason, they just don't fill my orders for two or three days and of course, with my being on the left coast, that means that while you get two day turnaround, I'm lucky if it happens in a week ...
I've been a defender of P&C inasmuch as I have never experienced the sort of problems one often sees complained of in this forum, but I placed a 4noggins order immediately after the P&C order and it shipped same day and will probably arrive here tomorrow ... that sort of difference is enough that I'm beginning to have a few second thoughts ...

Must be the luck of the draw for you. I'm only a few miles from the Left Coast State of Confusion border, I have always had either same day if ordered early or next day packing of orders. The mail time has always been in two days from shipped to my mailbox.

Waiting for December to hit to make a large purchase.
20% off Hearth and Home tobaccos is delicious.

Just a few more days :twisted:

 

[starcat]

I ordered 2 tins of tobacco from P&C, they sent me 3 bags? of expensive cigars???

Yet they seem to make things right. No fast shipping out west suppose unless you pay big for it.
SC

 

[jeepnewbie]

Sorry to hear that starcat, I've ordered about 3 orders and all were random stuff over the last couple months. So far no hiccup. I'm a happy customer, but like other say hope you contacted them so they can make it right.

 

[onepyrotec]

I ordered 2 tins of tobacco from P&C, they sent me 3 bags? of expensive cigars???

Yet they seem to make things right. No fast shipping out west suppose unless you pay big for it.

Part of me hopes one day they make a mistake with my order... :twisted: the other part is just as happy to have never had a mix-up.
Just a suggestion, try saving up your orders to reach the $100.00 mark and you will never pay shipping and it will come priority mail.

 

[sfsteves]

well, the order I placed last Wed at P&C arrived today ... delivery time was not as bad as I'd feared ... BUT, you should have seen the packing !!!! Someone there has heard the moaning and groaning that's been going on here and did something about it ... while I've personally never experienced a packing problem, the package I got today was a total transformation from anything ever before .... each tin was individually bubble wrapped, the pipe cleaners were bubble wrapped (!!) then those bubble wrapped items were placed in a bubble wrap lined box and MORE bubble wrap was added ... the individual items are SO heavily wrapped and taped that it's going to be a chore freeing them from their bubble wrap bondage ... one can only hope the pipe cleaners aren't too badly bent up in getting the quadruple layer of tape and bubble wrap off of them ... holy cow !!!