Negative Customer Psychology

[didimauw]

I do it with Amazon. All throughout the week me and the wife add things to the cart to order on payday. Usually it changes by about 50 percent by order day.

 

[tidalwave]

I keep running shopping carts at a half dozen different places. Eventually, one of them fills up to the point where I order, and I delete those from the other places. TobaccoPipes is kind of annoying with their 'Hey, you left stuff in your cart' emails.
And sometimes I revisit the cart and think 'wtf were you thinking, you don't need that many tins of Cult', and I empty it.

 

[mso489]

tidalwave, so much depends on knowing your own consumption. I'm a moderate smoker, a bowl a day with days off, but sometimes a few bowls on weekends. My TAD attacks are comically modest, two or three blends every few months, but I still keep considerably ahead of my consumption. I still dig out blends I don't remember buying. But I have accumulated some good leaf including some Dunhill, McClellan, Seattle Pipe Club, and Lowlands, among others. I'm enjoying a pound bag of D&R Two Timers, much of which I've jarred. And I have some large tins and tubs of blends in case the FDA shuts off the spigot on us. I should probably hoard a tub of Granger, despite it being around for more than a century, in case it gets caught in some regulatory leg-hold trap.

 

[tidalwave]

Fear of the tap being cut off is what fuels most of my TAD these days. Realistically, the 40+ pounds I have are likely to last me until I die, barring some major advances in longevity in the next two decades. My rule of thumb is I'm trying to get one pound minimum cellared of everything I really like. I'm not optimistic about continued availability of a lot of them.

 

[sumusfumus]

I delete, many times, the items that I have placed into a cart, when the shipping charges are added onto the order, and almost double or exceed the total price of the items. I very rarely buy impulsively because of ridiculous shipping charges. I can't tell you how many times I bought small items, e.g. pipe-cleaners, packets of tobacco samples, which weigh very little, and they were delivered in an oversize cardboard box, loaded with tons of padding. The point is that the box + all the padding weighed more than what was shipped. I paid for a box that went into the trash. A bubble-padded envelope would've been sufficient, and cost me half the price of that useless box. Nor do I get any shipping choices, except regular handling, or the very expensive shorter-delivery time options.
Now, I rethink most of my online purchases, and only buy what I really need, or can't easily purchase.

 

[tidalwave]

It's particularly bad if you want to cross the pond. I've got a $250 cart sitting at Estervals because I'm choking on a $50 shipping fee. The costs for shipping between the US and EU have gotten ridiculous.