MM Genuine Hardwood Insert Fix?

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Purchased the Diplomat 5th Avenue Corn Cob Pipe straight from their website and according to the description it comes with a “genuine hardwood insert”.

The pipe I received came with these lines on the stem/shank and while they do not affect the whole pipe smoking experience they are a bloody eye sore and I hate looking at this pipe.

I have two questions:

1). What kind of “genuine wood inserts” do they use? Name of the wood please.

2). How do I get rid of this line as I feel like stomping on this pipe and ordering a new one?

3). If a rep from MM is reading this please offer pipes with discolouration and visual imperfections at a discount.
 

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1) Maple IIRC.
2) That's normal.
3) Most of their pipes appear that way.

😢😤🥺🤬 LOL sorry but I just had too. Thank you for your reply @Chasing Embers

Update: MM offered me the chance to return it but I’m going to beat the hell outta this pipe and smoke it all day! I will however purchase another one or two of the same kind hopefully without any marks on the stem. Don’t get me wrong the MM pipes are phenomenal and they take abuse really well. I used to smoke my Mark Twain MM CC pipe several times a day without any issue. You can’t do that with briar pipes. They need a rest and if you only own briars and are a casual smoker you need to have at least 7 in your daily rotation, whereas with CC you can smoke that pipe several times a day! I’m not putting down MM in any way shape or form - on the contrary they kick serious arse!
 
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newbroom

Lifer
Jul 11, 2014
6,363
9,741
North Central Florida
Back when I started, 10 yrs ago, I bought a MM Legend at the corner drug store. I smoked it every day, all day for about 2 weeks. It took me a week to discover the filter that was inside. Surprise!
It took me a month to learn not to inhale, and that there was an entire THING called pipe smoking.
Despite going through my learning process and the abuse of a beginner, I still smoke this cob regularly.
og legend plipped.jpg
 
Back when I started, 10 yrs ago, I bought a MM Legend at the corner drug store. I smoked it every day, all day for about 2 weeks. It took me a week to discover the filter that was inside. Surprise!
It took me a month to learn not to inhale, and that there was an entire THING called pipe smoking.
Despite going through my learning process and the abuse of a beginner, I still smoke this cob regularly.
View attachment 346012

MM pipes were born for abuse. I like them more than any briar pipes. Tobacco tastes the same as in a $5000 Dunhill. Don’t let anyone tell you otherwise. Snobs will be snobs and will tell you otherwise. Thank you for your reply! 🙏