It's true. This time of year every order shows up at the door frozen. The tins are still sealed but I do wonder whether they can ever be properly aged once they've gone down that path.Tobacco spends time in the back of trucks going across the midwest and mountain west during the winter and is delivered successfully to many of us. The temps can be well below zero for much of that time. I probably wouldn't do it myself with a tobacco I cared about but I don't think it would automatically ruin it.