Greetings friends!
I have encountered a strange dilemma and I'd like advice from you all on what I ought to do.
This past week, I received a tin in the mail from an online retailer that will for now remain anonymous. When I opened my box, even though the tin was packaged safe and sound, I could detect a faint smell of tobacco. Being afraid to set the (compromised seal) tin aside and let it dry out, or be susceptible to open-air microbes, I inspected it closer. Although it looked okay, when slightly pressed upon, the tobacco smell became stronger. I was worried I was just being paranoid, but I cannot ever recall smelling tobacco from a sealed tin like this before. I wondered if it were possible that perhaps I was just smelling residual odor that may have become trapped between the plastic lid and the top of the tin during the whole canning process.
I decided that knowing now would be better than coming to this tin a week or two from now to find a tin of crunchy leaf, and so I figured I would pull the tab to settle the matter.
The tab pushed into the edge and with much less resistance than normal, the seal gave way, and sure enough, the scent I was smelling was the same as the smell inside the tin. The contents were not terribly dry, but when I order tobacco, I would prefer it be properly sealed.
So, I reached out to Customer Service, and they very expediently got another tin on its way to me. No complaints here!
Here is where things get murky.
The new tin I received, again packaged responsibly, smells even stronger of the contents than the original one I received.
(I should note that this is not an aromatic)
SO, am I being overly finicky about this? Is this a somewhat common occurrence, or is there possibly a faulty run of tins going around? Should I request yet another tin and hope for the best? I do not want to be a pest to the very helpful and understanding retailer, so I didn't want to contact them again if this isn't a big deal.
What would you do in this situation?
Thanks in advance for your guidance! I look forward to reading your opinions.
I have encountered a strange dilemma and I'd like advice from you all on what I ought to do.
This past week, I received a tin in the mail from an online retailer that will for now remain anonymous. When I opened my box, even though the tin was packaged safe and sound, I could detect a faint smell of tobacco. Being afraid to set the (compromised seal) tin aside and let it dry out, or be susceptible to open-air microbes, I inspected it closer. Although it looked okay, when slightly pressed upon, the tobacco smell became stronger. I was worried I was just being paranoid, but I cannot ever recall smelling tobacco from a sealed tin like this before. I wondered if it were possible that perhaps I was just smelling residual odor that may have become trapped between the plastic lid and the top of the tin during the whole canning process.
I decided that knowing now would be better than coming to this tin a week or two from now to find a tin of crunchy leaf, and so I figured I would pull the tab to settle the matter.
The tab pushed into the edge and with much less resistance than normal, the seal gave way, and sure enough, the scent I was smelling was the same as the smell inside the tin. The contents were not terribly dry, but when I order tobacco, I would prefer it be properly sealed.
So, I reached out to Customer Service, and they very expediently got another tin on its way to me. No complaints here!
Here is where things get murky.
The new tin I received, again packaged responsibly, smells even stronger of the contents than the original one I received.
(I should note that this is not an aromatic)
SO, am I being overly finicky about this? Is this a somewhat common occurrence, or is there possibly a faulty run of tins going around? Should I request yet another tin and hope for the best? I do not want to be a pest to the very helpful and understanding retailer, so I didn't want to contact them again if this isn't a big deal.
What would you do in this situation?
Thanks in advance for your guidance! I look forward to reading your opinions.