Good Service

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morlader

Can't Leave
Mar 2, 2011
483
1
Cornwall UK
I always get my supplies on-line from a family run firm in Leeds in the UK.My baccy arrived in the post yesterday and they had McBaren Scottish Mx instead of McConnells Scottish Mx,very different stuff.Well,nobody is perfect :? I phoned them just after mid-day yesterday and explained what had happened, no problem they said we will send right stuff.This morning the repacement baccy arrived in the post with a pre-stamped packet for me to send other stuff back.Good service and nice people to deal with,and usually they put in a chocolate mint or something similar in with the order.

 

papipeguy

Lifer
Jul 31, 2010
15,777
47
Bethlehem, Pa.
Its always good to hear about outstanding service. A very good reason to deal with small merchants. They appreciate their customers and aim to please.

 
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