Example how to NOT ship tobacco....

[Steddy]

If you tell me that’s how you’re going to ship it and give me a great deal I’m getting what I paid for. I’d allow for some breakage. That is not what happened here.

 

[OlJawBone]

this is lame as fuck. if it is the seller from the above-linked post, I once refunded him for a single tin of presbyterian that didn't show up fast enough for him, and had been delayed in post.

smdh

 

[mingc]

I'm so sorry this happened to you @ben88. How many jars broken? If it's just Margate, you can try to pick out the glass shards. But if its more than one jar . . . ugh, that's too unfortunate to contemplate.

 

[mikethompson]

@ben88 that's awful!

I'm sorry the seller has refused a refund for you.

 

[seanv]

I bet the seller will no longer be active around here.
Looks like only 1 jar was broken. Hopefully the rest are all intact and contain what is on the label and not captain black grape.

 

[JKoD]

First, file a dispute with your credit card company. This is a MUST DO, they are very reasonable. Just explain what happened with names, addresses, and dates of contact, briefly and concisely.

Second, it's worth filing a dispute with PayPal.

Third, file a complaint with the USPS Postal Inspector (or other shipper if different).

If you're still feeling energetic, file a complaint with the state attorney general in both your state and the sender's state. You could also file a complaint with the Federal Fair Trade Commission (FTC) and the US Attorney General. If you and the sender are in different states, you could even file with the FBI and ask if they can investigate it as fraud.

This will take you maybe half an hour for all of the above, and only about 15 minutes for the first three. Once you have a brief, concise write-up of what happened, you just search online for each complaint form and fill it out. Remember, you've pre-paid for all of this with your tax dollars and indirect fees. There are lots of federal and state laws and regulations which the seller may have broached, which works in your favor in recovering your payment.

Save the box it was shipped in, and a screen print of the seller's initial offering (I have a copy if you need it, just DM me).

But at a minimum, file a complaint with your credit card provider, PayPal, and USPS Postal Inspector.

If sent F&F…can you really dispute it as fraud if you willingly sent the money?

How does any of the tactics you mentioned accomplish anything? We’re talking about less than $200. The FBI? The AG? An online forum purchase just isn’t going to get much attention because you basically reached an agreement and going through the process is only likely to raise your own stress level and blood pressure.

Being improperly packaged is a Richard move, but it’s not illegal. They delivered on their end with the product…shame they are a lazy bum. Best thing to do is let Karma catch up with them - with people like this, you don’t have to usually do anything. They do it to themselves.

 

[jmg81]

Unacceptable for the seller. Let the forum know who it is to prevent future incidents or...

From the sales rules

- Any deceitful or dishonest ads/tactics will result in immediate removal from the forum

Seller said he would ship in bags, not jars. Wouldnt that be considered decietful or dishonest?

 

[HawkeyeLinus]

If sent F&F…can you really dispute it as fraud if you willingly sent the money?

How does any of the tactics you mentioned accomplish anything? We’re talking about less than $200. The FBI? The AG? An online forum purchase just isn’t going to get much attention because you basically reached an agreement and going through the process is only likely to raise your own stress level and blood pressure.

Being improperly packaged is a Richard move, but it’s not illegal. They delivered on their end with the product…shame they are a lazy bum. Best thing to do is let Karma catch up with them - with people like this, you don’t have to usually do anything. They do it to themselves.

PayPal F&F risks are what they are, so unlikely that will do anything at all except of course the buyer is fessing up to potentially violating the PayPal rules as well, not worth it. Credit card dispute may go somewhere may not - the payment was to PayPal and F&F not to the offending seller - credit card company could easily deny proceeding at all based on that circumstance but you never know with those. All the other stuff that was suggested I suppose could make some people feel better (so go for it if it does) but likely just causes someone to keep reliving the experience in pursuit of remedies that are illusions (or put "de" in from of part of that) - IMO, not worth it.

In the end it was one jar (?), sounds like a forum member is turning that into a good Christmas result (so no further complaint exists as to product received), and the thread disappeared so it would also appear the site is either looking into it or has meted out some justice and we have the buyer to thank for shining some light on it.

 

[shanez]

If it's just one jar out of the lot I would think the seller could at least prorate the lot and refund you the difference.

 

[JKoD]

PayPal F&F risks are what they are, so unlikely that will do anything at all except of course the buyer is fessing up to potentially violating the PayPal rules as well, not worth it. Credit card dispute may go somewhere may not - the payment was to PayPal and F&F not to the offending seller - credit card company could easily deny proceeding at all based on that circumstance but you never know with those. All the other stuff that was suggested I suppose could make some people feel better (so go for it if it does) but likely just causes someone to keep reliving the experience in pursuit of remedies that are illusions (or put "de" in from of part of that) - IMO, not worth it.

In the end it was one jar (?), sounds like a forum member is turning that into a good Christmas result (so no further complaint exists as to product received), and the thread disappeared so it would also appear the site is either looking into it or has meted out some justice and we have the buyer to thank for shining some light on it.

It was 9 jars for $180…

I think most of us agree here on the matter. FWIW, I’ve had nothing but good transactions here with good people.

Less than 10 days to Christmas! Time to shift focus to some happy shit!

 

[ben88]

The summary of the occurrence))))) :
3 jars were broken, PayPal transfer was F&F(the usual way to send funds on this board), in concern of USPS claim or any other claims with different agencies - tobacco is a restricted item, when it comes to shipping between individuals and I would not want to bring an attention to our dealings on this forum. Shipping happens...Some people try to fix when it does, others do not.
I don't know whether or not I'm allowed to name the seller(privacy issues),but someone already found out who that is and posted a link to the sale thread on the previous pages.

 

[mikethompson]

This thread is turning out to be like the opposite of the Secret Santa thread. If anyone needs proof that there is good in the world, give the last few pages of that thread a skim.

 

[admin]

The seller's ad are currently suspended until there is a resolution to this.

 

[admin]

The member on the other side of this transaction is no longer a member of this forum as you can see above.

Thanks to Al for taking care of it.