CI and PayPal: WTF?

[lupy1234]

After the purchase, you have option to join a "discount club" where you get discounts at online stores. It's a monthly fee service, the price if I recall is $16.99. you might have opted in by mistake. It's a joke and messed up considering they are owned by STG.

 

[woodsroad]

Don't bother calling P&C/CI/STG, they don't care about their customers.
Appeal the PayPal decision, and file a dispute with the credit card used to pay PayPal. Then forward all your documentation to your state's consumer affairs office and/or attorney general's office.
Whether you choose to continue to do business with STG, including buying their products elsewhere, is entirely up to you, but....

 

[ParkitoATL]

I was going over my PayPal monthly statement and noticed a monthly subscription for $17 in my account for a company I'd never heard of.

I wasn't aware of any goods or services I'd subscribed to so I immediately looked up the obscure company reference - turns out it is some mega corporation that owned a lot of tobacco companies, one of which is "Pipes and Cigars".

I went to the P&C website to find the subscription to cancel it. Guess what, no subscription found! So I filed with PayPal to halt the subscription and resolve the screw up. After communicating with P&C they denied my claim, so PayPal sided with P&C and refused a refund.

This wasn't one of their wacky magazine subscriptions they hang on every order, it was something I can't explain.

They may have attractive prices but I lost money dealing with them.

Thompson Cigar is another peddler that is notorious for signing its customers up for "Cigar of the Month" clubs and BS like that.

 

[woodsroad]

Thompson Cigar is another peddler that is notorious for signing its customers up for "Cigar of the Month" clubs and BS like that.

Isn’t Thompson owned by STG?