Bad luck or bad product

[lukester]

I just received my Savinelli Churchwarden. Well the stem was a very tight fit. I BROKE IT!! Maybe it was my fault for forcing it, but i have a Savinelli Duca Carlo that is 2 months old that you can hold by the stem and the bowl will slide off under its own weight. both were brand new. is it bad luck or ??? Anyways if any of you fellow smokers know where I can get replacement parts I would appreciate it. thanks bummed out smoker :crying:

 

[unclearthur]

Was it the stem that broke or the shank?

 

[lukester]

It is the stem that broke, it is broke off in the shank.

 

[cortezattic]

Ugh! Stem repairs are generally in the $25.00 range -- probably more for a churchwarden.

And figure on another $10.00 for two-way postage. So, can you justify throwing at least another $35.00 into this pipe?

Maybe someone in the forums here can whip-out an inexpensive standard stem for you.

 

[duncan]

You can let the retailer know what happened and be honest. They might send you a new one. My theory is if you don't ask the answer is already no.

 

[unclearthur]

A new churchwarden stem will surely be a fair amount higher than a standard size. First talk to the seller . If that fails see about having a reputable shop do a tenon replacement.

 

[collin]

In your defence, I just compared my Savinelli Churchwarden stem to every single one of my other pipes,...and it is by far; the smallest diameter, and as far as I could tell, the thinnest walled stem tenon of my collection. Tough break.
The mortise/tenon fit of mine is not too tight,....but it's a very snug fit for sure.
I'd contact the vendor.

 

[fred]

Let us know what the result of your inquiry is. This is a problem for a few

of my Meerschaums as well. The way I deal with it is to apply graphite from

a wooden pencil to the tenon. This lubricates the joint and reduces the risk

of breaking the bit and/or the shank. I also use this trick with new bone

screw connectors on Meerschaums I've had repaired. Until the bone is seasoned

by the fire and tobacco, it is relatively soft and the threads can strip or

worse. There are a number of high tech lubricants in the market, but they all

rely on petroleum vehicle suspension, and I don't care to put that in my Pipe.

 

[lukester]

Well guys i contacted the vendor and they sent me a new pipe, The fit on this is much better than what I had. Fred, that is a good idea with the graphite, I will remember for any future experiences I may encounter. :D

 

[lordnoble]

Did you have to send the other one back? Also, where did you buy it? I always like to now of companies that take care of their customers... Thanks!
-Jason

 

[schmitzbitz]

Take a look in your tool-box, might find a tube of powdered graphite; I would venture that it contains less additives than pencil lead, which is made with all sorts of fun things like waxes, dyes, clay, and even in some cases, antimony.

 

[flipflopsandshades]

Glad you had a happy ending with your pipe. I know I would have been devastated.

 

[puffintuff]

Good news, replacing the pipe. Do you mind telling us who the vendor is?

That's pretty good customer service.

 

[kf5eqv]

Do you mind telling us who the vendor is?

That's pretty good customer service.

+1
I was looking at a Savinelli, I might look at something else now though.