I am surprised that people would even side with the vendor?
The law is clear, you have to sell the listed item (and not a different one) at the price it was listed.
This is in order to protect the customer from false advertising.
SPC made a mistake. Yes, it happens. But they are aware of the rules.
They had to send this specific pipe to the customer at the price advertised!
That they first refused to do so and then tried to work their way out of it is something I consider simply unacceptable.
Especially coming from such an established business.
I don't know it this is true with all states, but, SURPRISE!, it's true in a great many of them. You list something for sale at a certain price, you are legally obligated to sell it at that price.
I realize this will come as a surprise to some of you and you may want to grab your pacifiers before I tell you this, but there are very very naughty people in the world.
Naughty, naughty, naughty.
And these naughty people used to pretend that they were selling something for an unbelievably low price and advertise it. And then when your mommy or your daddy went to buy it the naughty person would say, "Oh, we made a mistake. We can't sell it to you, but we can offer you this great deal instead."
And your mommy or your daddy would feel real sad, but they'd buy something anyway because they'd already been set up to expect to make a great deal.
There's this thing called psy - psychology and I won't explain it to you because it's only going to make your head hurt, but it plays a role in why this naughtiness works.
And believe it or not, this happened a LOT, because there are a lot of naughty people out there. Naughty, naughty, naughty.
It happened so often that laws were finally passed in many states, saying that if you advertise something for a certain price, you have to sell it for that price, even if it's an honest mistake, because there's really no way to prove whether it's an honest mistake or not. And that took away all of the naughty people's fun, well, some of it, anyway.
And now your mommy and daddy don't need to feel so bad, and you don't have to drink lead in your hot cocoa.
Isn't that nice?