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  1. A

    SP Doesn't Do Extra Pictures Anymore?

    This inconsistent policy/messaging has been a huge frustration for me as someone new to the hobby and has resulted in a poor recent experience: 1) I took a chance and purchased a pipe from a brand that has been well documented among these forums and others to have poor QC issues and after...
  2. A

    Show Off Your Petersons Here!

    Does SP not provide additional pictures on request or does that depend on the CS agent? Is it common for deluxe models to have pits (not sure what the correct terminology is)? Thanks!
  3. A

    Pipe Stem Mouthpiece Question

    Thank you all for your responses! While frustrating that a brand new pipe would have it, I am relieved to hear that it is not detrimental to the pipe or myself and that a pipe cleaner soaked in alcohol should get rid of it. Appreciate everyone chiming in!
  4. A

    Pipe Stem Mouthpiece Question

    It's a Savinelli P-lip and the specific model is the 614 dry purchased new. Additionally, I just returned a Savinelli 620 dry as it had the same residue and a cracked shank. All this to say is I am wondering if I had extremally bad luck or is the white residue par for the course and something I...
  5. A

    Pipe Stem Mouthpiece Question

    Thank you for your response! Any suggestions on how to clean? I tried using a bristle pipe cleaner and can't seem to remove the residue.
  6. A

    Pipe Stem Mouthpiece Question

    Hi All - new pipe smoker here anxiously wanting to smoke his first bowl! I received a new pipe and noticed this white residue in the p-lip mouth piece area. Is this cause for concern? Normal? Should I return? Thanks!
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