I was perusing Peterson PSB’s several days ago, and came across this wicked ring Pub pipe.
So I placed an order, and I received it today.
As usual for Peterson, the drilling was off. The airway is a little high on the back wall of the chamber, but I figured it would smoke reasonably well in spite of the drilling. I grabbed a micro fiber cloth to wipe the pipe down before I put it back in the box. As I was wiping it down I noticed an odd reflection on the silver ring.
There’s a huge ding in the silver. I didn’t see that on the photo initially, and when I went back to look at the photo on the website, I didn’t see any ding.
So apparently between the photo and it being shipped out to me it was dropped or somehow mishandled, returned to the box, and ignored…
I’ve returned a number of Pete’s over the last several years due to defects (I think they like to refer to them as features).
I took a hiatus from buying Pete’s for several years a few years back. Then I gradually started buying them again. As I received pipes that didn’t measure up to what I expected quality wise I’d return them.
This isn’t a Peterson problem, as I mentioned it was not visible in website photo. This was recklessness by SP.
The 10% discount was dropped on Pete’s, and the free shipping was bumped to $125. I guess the fallout of the STG buyout, with TobaccoPipes and a few other vendors being disappeared has left them feeling that they don’t have to provide the same level of customer service they once did.
I’m a bit pissed. I won’t return this one, and haven’t contacted them. I like the blast on it and I guess it’s been “given some “street cred”. Besides I’m tired of having to return stuff.
I’ll just stop buying them.
There are no longer any real pipe shops around here any more, so unless I travel to a Pete dealer where I can actually look at what I’m buying, I’ll just be SOL.
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