I must tell Forum members about Mr Premal, one of the most honest man you will ever meet. Last year I get an e-mail from smokers haven saying I was getting a refund, the amount was over 100$, Mr Premal was going over his records and saw that I was doubled billed. Apologizing for the mistake I was given money back. Now I know this has nothing to do with the Butera pipe, but this was such a moment for me, honesty, character, admitting to a mistake , no cover up. Thank you Premal you're the best.