Last Sunday, I bid on and won three satin-lined, pipe display cases from an eBay seller who has been around for quite some time.
I was the only bidder on each and got a very good deal on them.
The listed cost of USPS Priority Shipping was $8,$8 &$9 for a total of $25.
I waited a few minutes after the last auction and without my requesting it, he sent an invoice with a combined shipping cost of $15 using Priority Mail.
That seemed perfectly reasonable so I promptly logged into Paypal and paid.
Monday morning I get a message from the guy as follows:
"Hello...to ship these USPS priority service the cost would be $35.00
...to ship parcel post would be $19.00
...your choice, please advise
...we will send a paypal money request for the difference...J"
My response was:
"I am puzzled. You had these items listed with
USPS priority shipping at $8, $9 & $8 each.
Without my asking for it, you invoiced me
yesterday with a combined shipping cost of $15
which I promptly paid. Now you are asking for
more combined money to ship them to me than you
showed in the listings.
This is not how it is done on ebay or anywhere
else. You set the price. I agreed to it and paid
in full. It is now time for you to honor the deal
you set the terms and I paid for. It is too late
for you to alter the terms.
I have lost money selling pipes myself on ebay
but have always honored the deal I made...even
though it hurt to do so. I hope you will do the
same."
By looking up the tracking number I can see that he shipped the items out via parcel post rather than Priority Mail which is what he stated as the shipping method in both the listing as well as the invoice. They are still not here but should arrive later in the week.
If he had the decency to ask me if it was okay to ship via a slower means, I would have agreed and all would have been okay. However his whole approach was peremptory and heavy handed. Given a chance to be accommodating, I usually am. Pushing me around rarely yields good results.
I hope the few dollars he saved is worth getting the negative feedback I plan on leaving.
If anyone wants the name and ebay handles (yes he has more than one) of this guy, please send me a private message and I will be happy to provide the info.
I was the only bidder on each and got a very good deal on them.
The listed cost of USPS Priority Shipping was $8,$8 &$9 for a total of $25.
I waited a few minutes after the last auction and without my requesting it, he sent an invoice with a combined shipping cost of $15 using Priority Mail.
That seemed perfectly reasonable so I promptly logged into Paypal and paid.
Monday morning I get a message from the guy as follows:
"Hello...to ship these USPS priority service the cost would be $35.00
...to ship parcel post would be $19.00
...your choice, please advise
...we will send a paypal money request for the difference...J"
My response was:
"I am puzzled. You had these items listed with
USPS priority shipping at $8, $9 & $8 each.
Without my asking for it, you invoiced me
yesterday with a combined shipping cost of $15
which I promptly paid. Now you are asking for
more combined money to ship them to me than you
showed in the listings.
This is not how it is done on ebay or anywhere
else. You set the price. I agreed to it and paid
in full. It is now time for you to honor the deal
you set the terms and I paid for. It is too late
for you to alter the terms.
I have lost money selling pipes myself on ebay
but have always honored the deal I made...even
though it hurt to do so. I hope you will do the
same."
By looking up the tracking number I can see that he shipped the items out via parcel post rather than Priority Mail which is what he stated as the shipping method in both the listing as well as the invoice. They are still not here but should arrive later in the week.
If he had the decency to ask me if it was okay to ship via a slower means, I would have agreed and all would have been okay. However his whole approach was peremptory and heavy handed. Given a chance to be accommodating, I usually am. Pushing me around rarely yields good results.
I hope the few dollars he saved is worth getting the negative feedback I plan on leaving.
If anyone wants the name and ebay handles (yes he has more than one) of this guy, please send me a private message and I will be happy to provide the info.
