Welcome to the forums Beardedbing. Tells us a little about yourself. What pipe are you smoking and what blend? Asking questions can be a big help along with watching videos.
Right now I have a Chacom and I have a pouch of Borkum Riff. I have literally only tried it twice as of this posting.i am going to watch that video and give it another go.
Welcome Beardedbing. I'm sure that you will get it figured out. And if not, don't worry, I've been trying to figure out this whole pipe thing for close to twenty-five years. It's been a great trip, (especially if you like roller coasters).