I posted about this elsewhere, but I thought it was an experience worth sharing here:
I recently emailed a distant B&M store where I've shopped to see if they had any Esoterica tobaccos in stock. Now, this place is six hours away from me, so I'm not a regular customer. But I have bought a fair number of pipes and tobaccos from them over the years. I explained that in my e-mail, just so they'd know I wasn't some random guy. Anyway, they checked and they did have several bags of Margate. So I followed up with a phone call and placed an order.
At the end of the call, the shop owner asked me this: "Do you want to give me a credit card number, or do you just want to send me a check when you get the package?"
This man was prepared to send me 3 bags of Margate -- a $90 order -- trusting that I would mail him a check later! That just knocked me out.
Such shops are few and far between these days. But if you know one, treasure it. I'm sure the question meant nothing to him. But I'll never forget it.
Bob
I recently emailed a distant B&M store where I've shopped to see if they had any Esoterica tobaccos in stock. Now, this place is six hours away from me, so I'm not a regular customer. But I have bought a fair number of pipes and tobaccos from them over the years. I explained that in my e-mail, just so they'd know I wasn't some random guy. Anyway, they checked and they did have several bags of Margate. So I followed up with a phone call and placed an order.
At the end of the call, the shop owner asked me this: "Do you want to give me a credit card number, or do you just want to send me a check when you get the package?"
This man was prepared to send me 3 bags of Margate -- a $90 order -- trusting that I would mail him a check later! That just knocked me out.
Such shops are few and far between these days. But if you know one, treasure it. I'm sure the question meant nothing to him. But I'll never forget it.
Bob