The Greywoodie Show Episode 131: A conversation with Leonard Wortzel from STG

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Sobrbiker

Lifer
Jan 7, 2023
4,600
61,176
Casa Grande, AZ
Eleven episodes are subscription only. Out of 168 total episodes available. Feels like a stretch to call it many.
I’ll just stop digging the hole😉
I apologize for comment prior to just clicking the link @Andre_T posted.
I’ve got mad respect for what you’re doing with keeping Kaywoodie alive, and didn’t mean anything disparaging and should have just kept my mouth shut.
 

crashthegrey

Lifer
Dec 18, 2015
4,003
4,458
42
Cobleskill, NY
www.greywoodie.com
You are fine. I just did not want potential new listeners scared away. No offense taken.
Also, thank you. I really appreciate it.
I’ll just stop digging the hole😉
I apologize for comment prior to just clicking the link @Andre_T posted.
I’ve got mad respect for what you’re doing with keeping Kaywoodie alive, and didn’t mean anything disparaging and should have just kept my mouth shut.
 
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yardjocky

Lurker
Dec 5, 2012
35
85
43
Thanks. I am excited to listen to it. Please tell me that an interviewer finally asked him why STG chose to keep the worst of the 3 websites (P&C v COJ and TP) and if they plan site
No body has asked him that yet... they just asked about I t tobacco reviews
 
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swan

Lurker
Dec 9, 2018
44
138
NYC
Thanks. I am excited to listen to it. Please tell me that an interviewer finally asked him why STG chose to keep the worst of the 3 websites (P&C v COJ and TP) and if they plan site upgrades.

But either way, thanks for taking the time to help us pipe smokers get some information on the changing landscape.
P&C was already from STG so I assume that the website and the distribution center associated to it are well integrated with STG systems and processes, so replacing it would have been more costly than switching to one of the other two, that is my best guess 😃
 

Sobrbiker

Lifer
Jan 7, 2023
4,600
61,176
Casa Grande, AZ
P&C was already from STG so I assume that the website and the distribution center associated to it are well integrated with STG systems and processes, so replacing it would have been more costly than switching to one of the other two, that is my best guess 😃
That’s the most likely impetus for what starts and goes and P&C will win that. Hopefully implementation of better customer service and fulfillment can be learned from the models of TPcom and integrated into P&C’s practices. They’ve been fine when they’re good, but horrible when they’re not. Consistency would go a long way, and that takes mgmt caring to do their jobs.
 

Mike N

Part of the Furniture Now
Aug 3, 2023
709
3,990
Northern Panhandle of West Virginia
Although he often claims to know little about the pipe smoking business, co-host Eugene Falco asked several tough questions (such as, If you’re worried that no one will want to buy and move the Sutliff equipment, why not just sell it with the old building? Did you just buy Sutliff and Mac Baren to close them down?), which Leonard danced around. I loved Falco‘s response to Leonard’s comment while looking at some spreadsheet and saying “Let’s get you an answer,” to which Falco remarked, “Yes, we like those.”