Notifications Won't Clear on iPhone

[woodsroad]

This seems to be an iPhone or mobile app issue:

There are times when I'll get a notification on the PM app on my iPhone, and even after tapping on it and reading the notification, the red number doesn't go away, and new notifications don't show. If I move over to the desktop, the problem isn't there. Eventually, it clears, but I have no idea how or why it clears. I've cleared the cache on my phone, to no avail.

Any ideas?

 

[Chasing Embers]

Go here and click on the circle to the right of the notification.

 

[ThermionicScott]

I've noticed that, too. It usually means there is an old notification down the list that I haven't accessed yet. I often need to choose "Show All" in order to get to it. And I will, because I'm one of those "Inbox Zero" types.

 

[AroEnglish]

I've noticed that, too. It usually means there is an old notification down the list that I haven't accessed yet. I often need to choose "Show All" in order to get to it. And I will, because I'm one of those "Inbox Zero" types.

Yup, this is what I've done too.

Click "Show all..." at the bottom.



Click "Mark read"



Sometimes it still shows a notification eve though you've read everything and the only way to clear them out.

 

[woodsroad]

Yup, this is what I've done too.

Click "Show all..." at the bottom.

View attachment 299116

Click "Mark read"

View attachment 299117

Sometimes it still shows a notification eve though you've read everything and the only way to clear them out.

That did it!
Thank you.
Odd that the problem only existed on my phone.....

 

[AroEnglish]

That did it!
Thank you.
Odd that the problem only existed on my phone.....

You're welcome! It is odd and definitely frustrated me for a while.