Hi everyone. Long time pipe smoker here. Smoking tobacco pipes for some 35 years. I have several dozen pipes in rotation cobs meers briars and probably owned and sold hundreds over the years. I have about 15 to 20 pounds across some 60 different brands of tobacco. I enjoy every type of tobacco. Never met a tobacco I didn't like. I tell you this because I'm not new to smoking pipes. I dont usually post to forums but I have a complaint about something that in 35 years of buying pipes I've never experienced. On occasion a pipe misses QC. Its normal. Usually returns are always post paid for by the seller in these cases. This seller is a very very well known seller and I want to make other pipe smokers aware of this policy they have. I'll post pics and everything and I've already went round and round with them refusing to pay return shipping. They will exchange and pay shipping back to me but I have to pay shipping for the return. This was free shipping to me from the start. They say this is discretionary and they don't pay for fit and finish issues. The issue is the stem does not seat flush to the pipe bowl. I can put a finger nail in the crack its that big. That's a manufacturing defect in my opinion.
Can I post specifics here?
Can I post specifics here?
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