Actually the company owner (not a rep) is on here to constantly put right the "folklore" and other misrepresentations spread as well as answer queries. I have no idea where you apparently read the above as its complete nonsense. Not my words....you completely misconstruing what I have said. We don't have a PR team or person. Just one of the actual company owners bothering to come on here, mostly in my own time to answer posts.
I have never once said we DO NOT seal. In fact the opposite - hundreds of times. EVERY SINGLE TIN IS VACUUM SEALED - each tin is placed by hand into the vacuum sealer and sealed, then it is heat shrink wrapped as a security feature.
And there are very few other tobacco manufacturers that use rectangular tins like SG and GH do, most use round tins which by design are much easier to get a very tight seal on.
The 'English' have been making top quality tobacco for hundreds of years, so us 'English' will stick to doing this and not worrying about whether a tin needs a coin to open it or not, or whether the tin is going to seal for storing for 10+ years.
First, my apologies for a joke that was meant to slight Briarlee, was deflected back to you by
@rmbittner who couldn’t grasp the joke.
But, anyone on here from your company is doing public relations PR.
As to what was “misconstrued” came from one of several threads concerning your issue with customers receiving tins with lids off of them or lose lids. I too received some. Your response (or whoever was using your acct) that day turned the problem back on us. People in stores opening your tins, therefore the plastic bands. And then when asked why you didn’t seal the tins as much as all of the other companies, the response was that you reviewed complaints from customers that they were too hard to open. These “folklores” were just legitimate concerns of your customers.
I had asked a moderator if your acct was legit, I was told that it was, and it was a daughter or granddaughter. So, please excuse my misunderstanding on that issue.
I apologize for misgendering you, but it seems to have been a silly mistake. Just chock it up as another “folklore” if you will.
Your Dark Flake unscented has been a staple of my cellar as well as the ropes. You make a damn fine strong tobacco.