I'm looking to have the stem replaced in my fairly new Vauen Venti. The connector unfortunately pulled out of the pipe. It was just glued in there and I wasn't impressed with how the stem fit to the connector. It was really tight going in but got really loose all the way in.
I figure since it needs a new one I might do something slightly different and make it one piece if possible. I've searched the board for repair shops and came up with a few options but I figured I'd ask if anyone has a recommendation for this particular situation.
On a side note, I reached out to Vauen to see if they had any options for repairing this and was a bit disappointed with the response. They didn't actually reply to the message I submitted to their website so I sent a message on Instagram after a while. Their reply was that it wouldn't be worth sending it back to them. A bit frustrating considering pipe typically goes for $300+ and I had only purchased it a few weeks ago. They said I should find a local place to have it repaired.
Any feedback is appreciated. Thanks.
I figure since it needs a new one I might do something slightly different and make it one piece if possible. I've searched the board for repair shops and came up with a few options but I figured I'd ask if anyone has a recommendation for this particular situation.
On a side note, I reached out to Vauen to see if they had any options for repairing this and was a bit disappointed with the response. They didn't actually reply to the message I submitted to their website so I sent a message on Instagram after a while. Their reply was that it wouldn't be worth sending it back to them. A bit frustrating considering pipe typically goes for $300+ and I had only purchased it a few weeks ago. They said I should find a local place to have it repaired.
Any feedback is appreciated. Thanks.