I'm a long-time heavy user of the postal system, to stay up with family and ship gifts, beside professional mailings and returns and other packages to family. I've always suspected that a serious percentage of the bad rap they get is generated by customer mistakes, putting mis-addressed items off on the system. I've had a few pieces vaporized in transit, but rarely. I have had good luck with UPS as well, though it is pricier. Fed Ex to me is not price friendly. I think they work for companies under contract for acceptable prices, but not for the walk-in customer. I'm sorry to hear USPS will crank up the prices again, but I'm used to that over the years. Better that (to a point) than have it close, from my point of view.
A second USPS issue is it's closing of postal stations in rural U.S. These places are important to the sense of community in the countryside, and when one closes, little towns become crossroads, and crossroads become nothing. Post offices can't be operated as community centers, but when they close, public contact and a sense of place is terminated.