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saltedplug

Lifer
Aug 20, 2013
5,194
5,097
I did business with them for years and found that there was a lot more to like than dislike about them. I would go over the steps of the interaction, and no matter what I had gone to them for, I found quality, common sense and fairness behind all of them.

Hard to fault them.
 

pantsBoots

Lifer
Jul 21, 2020
2,132
7,517
Terra Firma
Had a tin come in dented - kind of a poor pack job with not enough brown paper for packing. I had the issue resolved within ten minutes of sending the email. Stellar service.
 

Saugeen

Lurker
Jan 15, 2021
29
120
62
Flesherton, Ontario Canada
Being in Canada, I was nervous about ordering from them and shipped here. Last Monday I ordered 2 tins as an experiment. They arrived yesterday and I wasn’t charged any extra tax or duty. Even with shipping I saved 50% and I got my favourite tobacco again (Fusiler’s Ration). Kudos
 
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