Pro Job from Zippo !!

[juozapas]

Just got back my Zippo.

Beautiful job, ready to go again...

This is how a company lasts for decades and decades !!

Customer service and appreciation never fails.

My hats off to you... :clap: :worship:

I live in Canada...4 weeks and free service !!

YOU ROCK ZIPPO !!!

 

[ace57]

Now that is nice service, I have one to send in. :clap:

 

[shimrra]

awsome! so what was wrong with the old insert?

 

[unclearthur]

Customer service USED to be taken for granted. Zippo is a super company.

 

[schmitzbitz]

I have to say that I am simply blown-away that despite having closed the Canadian repair facility, they still take the time to provide the literature in French; not often you see that from a U.S. company, particularly since they don't have to adhere to our dual-language laws.

 

[matchstickman]

I dont know if they still do this or not, but back in the day, my father sent some zippos off for repair. They came back with a prepaid return envelope in case it needed to be sent off again, and attached to the envelope on a little chain was a penny. Zippo said that this was "the cent never spent" to repair your zippo. Its a nifty idea and I agree. Zippo is tops!

 

[papipeguy]

Top class outfit. When I think of the money I've spent on lighters only to return to my Zippo's I scratch my head.

 

[hobie1dog]

If it wasn't for having to refill those things so often, I'd have one. Great to hear of their fantastic customer service in this age.

 

[rickpal14]

Luv my Zippo's!! I have 6 and counting!!

 

[thesmokindragon]

I have both old boy and two zippo pipe lighters (black and chrome) agree with hob

On refills but man in a good wind, these things rock!

 

[juozapas]

The "insert" was really "caked" with residue. I probably could have cleaned it myself but since they offered this service, I figured to get the job professionally done. They put in a new insert, with all the fixings, and also tightend the hindge. I will only be using authentic Zippo fuel from now on. I believe this might have caused the residue issues. Zippo fuel is highly refined and it does not smell like kerosene...

Thanks for all the feedback, and I highly recommend this company. :worship:

 

[antipodesman]

I picked up what I thought was a Zippo at a Goodwill store for $2. It wasn't until I looked more closely at home that I noticed it was made in Austria and is called a Champ. It won't take my butane insert and only has a regular non-pipe insert. Guess I can't send it to Zippo :|

 

[unclearthur]

I have a couple of Champ lighters laying around. Nothing special but they work.

 

[fullbent]

I used to carry a zippo, but it,my keysa pocket knife,and my money!? To much! A bit bulkyplus I burned the piss out of my leg with it several times.Vey nice lighter though.

 

[groundsar]

I use a Zippo most of the time. I had one I found from years past, sent it in for the pipe insert and got it back really quick. I was definately surprised and satisfied by their customer service.

 

[welshwizard]

They are great lighters, had mine 30 years at least and hope I never have to send it in but good to know you can if you have to. So many copies on the market these days from the far east but I will support Zippo and not buy other crap.

Has anyone tried their butane lighter yet? it wont taste of petrol but I guess I am old enough not to notice :lol: