Peterson Pipes - Is This The Norm Or Was I Simply Unlucky

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Oct 10, 2019
4
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Hi all,

I live in a rural part of South Africa so I order my pipes from overseas rather than taking the 4 hour drive to Johannesburg and back. I have a couple of old Petersons and I mostly buy estate pipes so all are probably pre-2010. I recently however purchased a new Peterson. I was highly disappointed when it seemed like the pipe must have been taken from the reject bin. The bowl is way off center, the nickel ring has a bend in it and one can clearly see where wood filler has been used. None of my older Petersons have any of these problems and all are the result of good craftsmanship. One can clearly see that the craftsmen took pride in their work.

Am I simply unlucky with getting a pipe that accidentally made its way past quality control, or is this the norm with newer Peterson pipes?

Thank you,
TheSouthAfrican
 

tg51

Starting to Get Obsessed
Jan 24, 2017
261
464
Fort Polk, LA
It may be an anomaly that simply slipped by quality control. I have several Peterson's that I've collected and even a factory second and have never come across this issue. I'm sorry that this happened but maybe try to reach out to customer support and I'm sure they'll do their best to fix this issue.
 
Oct 10, 2019
4
1
Ok thanks, that's good to know and hope you're right since I love my peterson pipes and have another new one which is already on its way via postal service.
 

jpmcwjr

Lifer
May 12, 2015
26,263
30,325
Carmel Valley, CA
"The bowl is way off center, the nickel ring has a bend in it and one can clearly see where wood filler has been used."

My Arans also have fills. By "bowl off center" do you mean the drilling of the airway in the mortise?

Photos would help a great deal.

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thebigragu

Can't Leave
Aug 31, 2019
316
360
35
Needs of the Army
I agree with the others that it's just a fluke, and you should contact who you bought it from and see if they can do so.ething to fix the problem. I have had a few Petersons and loved them
 
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Jul 28, 2016
8,063
42,493
Finland-Scandinavia-EU
when it comes to entry-level Petersons ,where possible it might be advisable to check it physically in person before buying,and if no, then prior to first smoke check it carefully and if there are obvious flaws to be found right back it went to the vendor,,
 

seldom

Lifer
Mar 11, 2018
1,034
940
There have been a lot of complaints about Peterson quality control. You are not alone. I sometimes feel that Peterson gets defended out of a sense of nostalgia or else from those who confound the qualities of Ireland with a pipe made there.
There are lots of complaints about modern day Peterson pipes. Personally, I will never buy a new Peterson.

As an aside, good to hear from a South African! I've spend considerable time there and, in fact, my first son was born in South Africa.
 

mso489

Lifer
Feb 21, 2013
41,211
60,635
I've bought my Petes from Iwan Ries, PC, and SP, and I've been lucky with all six or eight of them, just mid-grade factory pipes. The several I've bought recently have likewise been fine, and these were discount -- an unfinished Dublin and a rusticated briar calabash. I have certainly heard complaints and have to believe 'em, but maybe because of the retailers I've used, mine seem to have been through a quality control screening by someone. I have two B11 brandy shape pipes that were bought maybe eight years ago and are excellent.
 

irishearl

Lifer
Aug 2, 2016
2,265
4,064
Kansas
There have been a lot of complaints about Peterson quality control. You are not alone. I sometimes feel that Peterson gets defended out of a sense of nostalgia or else from those who confound the qualities of Ireland with a pipe made there.
There are lots of complaints about modern day Peterson pipes. Personally, I will never buy a new Peterson.

As an aside, good to hear from a South African! I've spend considerable time there and, in fact, my first son was born in South Africa.
I'm a Peterson fan, not out of nostalgia or because they're associated with Ireland. Simply because I think they have some of the best bowl designs out there. As to QC complaints, though, do think they're often over-blown. For example, we recently had a discussion about how a bent Pete had the mortise drilled near the top. Sykes chimed in to point out that that tends to be common practice among various factory pipe makers. A few others contributed photos of their (non-Peterson) bent pipes including a Castello with the same drilling, yet, the OP was implying this was a Peterson "QC" issue.
 

jpmcwjr

Lifer
May 12, 2015
26,263
30,325
Carmel Valley, CA
Good points. I think those who are currently turned against Peterson should give them another go, perhaps in a year or so, when the oversight of the new owners have had a chance to revamp some parts of the operation and has had time to filter through. Meantime, if you can inspect one before purchase, that's the way I'd go.
 

stogie37

Part of the Furniture Now
Mar 24, 2012
673
3,491
Southport, North Carolina
The dented nickel ring is a flag. This would not escape Peterson QC, and IMO likely happened after leaving the factory. The other issues are concerning and a pic or 2 would be great. I own almost a dozen Pete’s across multiple lines. 6 of these purchased over the past 6 years. All pass my QC, look and smoke great. I’m not giving up on Peterson any time soon. Hopefully your next one proves the first to be an anomaly. Best wishes - Stogie37
 
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jpmcwjr

Lifer
May 12, 2015
26,263
30,325
Carmel Valley, CA
5511d526-8911-4e9d-826c-f114bfd609d0-jpeg.4580
 
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