Wow! I was just on their site today (for the umpteenth time) and I was very much considering ordering from them. Their site seems really easy to navigate and their pipe selection is pretty nice. Some great pipe models that you don't see much of here, stateside.
Nice Ser Jac! I have one Ser Jac and it smokes like a dream!
Ser Jacopo's are in my top 2 pipes so far, and love that each pipe has a video accompanying it. It gives a fantastic look at something you can't physically hold before buying. There are also many makers I've never heard of so its nice to be able to see their work and possibly purchase. There was a Ser Jac, that was sold on the page so I"m fairly consistently looking at that page to see if they get one back in. Prices are good and if the turnaround time is that good. I'll be picking something up soon! G1