Estervals To Recommence Shipping to USA [5.23.21]

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craiginthecorn

Preferred Member
May 8, 2017
1,382
821
Sugar Grove, IL, USA
I'm following updates regarding Estervals shipping on three forums. I still don't feel like we've settled into a comfortable consistent behavior on DHLs part, but people generally seem to be getting their packages.
Well, it's not looking good for mine....

Further Detail
Shipment cannot be cleared and permission to re-export back to origin is available. Return entry is being processed by clearance
Next Step
An RT checkpoint with the new DHL Airwaybill used to return the shipment will be created when the goods are cleared to re-export
 

greeneyes

Preferred Member
Jun 5, 2018
1,521
10,210
Minnesota
No HU for me from Estervals. Here is my email from DHL:

"Your shipment is being returned because we cannot deliver tobacco to individuals. I apologize for this inconvenience and delay. I will close out my file with no further follow up. "
I hate to say this but I've read elsewhere that Esterval's has been paying to re-send the packages with some success, apparently on the principle of "second time's the charm." It's worth a go if you don't mind the wait.
 

tfdickson

Preferred Member
May 15, 2014
1,251
18,620
East End of Long Island
I hate to say this but I've read elsewhere that Esterval's has been paying to re-send the packages with some success, apparently on the principle of "second time's the charm." It's worth a go if you don't mind the wait.

Not sure if you are referring to me, but that was my experience. The second shipment attempt arrived the day after it shipped. One thing I would note- if you are corresponding with Esterval’s via email, check your junk folder. All messages from the company other than Andreas went to my junk folder and I almost missed out on their offer to re-ship at no additional cost. I was prepared to eat the shipping cost for the first attempt, told them so, and they still sent it a second time at no charge. I‘ll be ordering again for sure.
 

greeneyes

Preferred Member
Jun 5, 2018
1,521
10,210
Minnesota
Not sure if you are referring to me, but that was my experience. The second shipment attempt arrived the day after it shipped. One thing I would note- if you are corresponding with Esterval’s via email, check your junk folder. All messages from the company other than Andreas went to my junk folder and I almost missed out on their offer to re-ship at no additional cost. I was prepared to eat the shipping cost for the first attempt, told them so, and they still sent it a second time at no charge. I‘ll be ordering again for sure.
Thanks for chiming in with your first hand experience with this. I was worried I wouldn't be able to find the thread on the forums I read.
 

Aomalley27

Preferred Member
Mar 8, 2021
583
1,277
Chicagoland area
My parcel is apparently taking the scenic route now🥴. I’m literally 25 minutes outside of Chicago, so they transfer it down to Miami????? After sitting in Chi town for a Month.🤪 With this type of inept shipping, who needs DeJoy to sink USPS. (Funny how I filed my claim this morning, and a few hours later get this update, after weeks of no response when contacting Chicago ISC).2FCFA882-163C-4DBE-86E6-8FF4E54B8092.png
 

karam

Preferred Member
Feb 2, 2019
1,385
5,450
Basel, Switzerland
My parcel is apparently taking the scenic route now🥴. I’m literally 25 minutes outside of Chicago, so they transfer it down to Miami????? After sitting in Chi town for a Month.🤪 With this type of inept shipping, who needs DeJoy to sink USPS. (Funny how I filed my claim this morning, and a few hours later get this update, after weeks of no response when contacting Chicago ISC).
It's ageing :D
 

woodsroad

Preferred Member
Oct 10, 2013
8,912
2,936
My parcel is apparently taking the scenic route now🥴. I’m literally 25 minutes outside of Chicago, so they transfer it down to Miami????? After sitting in Chi town for a Month.🤪 With this type of inept shipping, who needs DeJoy to sink USPS. (Funny how I filed my claim this morning, and a few hours later get this update, after weeks of no response when contacting Chicago ISC).View attachment 87462


While that is certainly a frustrating situation, please consider this one:



October 27, 2020, 2:25 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
Your item departed our USPS facility in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER on October 27, 2020 at 2:25 am. The item is currently in transit to the destination.
October 19, 2020, 1:45 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 19, 2020, 1:20 am
Departed USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 18, 2020, 1:41 pm
Arrived at USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 17, 2020, 12:31 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 16, 2020, 1:51 pm
Customs Clearance
ISC NEW YORK NY(USPS)
August 20, 2020, 6:10 pm
Departed
TOKYO, JAPAN
August 20, 2020, 2:58 pm
Departed
BEIJING, CHINA
August 16, 2020, 4:00 am
Departed
TOKYO, JAPAN
August 14, 2020, 1:25 pm
Departed
NEW YORK, UNITED STATES
August 13, 2020, 4:01 am
Arrived
NEW YORK, UNITED STATES
August 10, 2020, 9:24 am
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 7, 2020, 1:57 pm
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 31, 2020, 11:33 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 28, 2020, 9:02 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 8:40 pm
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 7:25 pm
Accepted at USPS Origin Facility
HIALEAH, FL 33014
July 28, 2020, 5:06 pm
Shipment Received, Package Acceptance Pending
HIALEAH, FL 33014
July 28, 2020, 3:12 pm
Shipping Label Created, USPS Awaiting Item
HIALEAH, FL 33014

Soon after the last tracking entry, this package disappeared entirely from the system.
 

sablebrush52

Preferred Member
Jun 15, 2013
14,163
19,406
SoCal
jrs457.wixsite.com
While that is certainly a frustrating situation, please consider this one:



October 27, 2020, 2:25 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
Your item departed our USPS facility in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER on October 27, 2020 at 2:25 am. The item is currently in transit to the destination.
October 19, 2020, 1:45 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 19, 2020, 1:20 am
Departed USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 18, 2020, 1:41 pm
Arrived at USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 17, 2020, 12:31 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 16, 2020, 1:51 pm
Customs Clearance
ISC NEW YORK NY(USPS)
August 20, 2020, 6:10 pm
Departed
TOKYO, JAPAN
August 20, 2020, 2:58 pm
Departed
BEIJING, CHINA
August 16, 2020, 4:00 am
Departed
TOKYO, JAPAN
August 14, 2020, 1:25 pm
Departed
NEW YORK, UNITED STATES
August 13, 2020, 4:01 am
Arrived
NEW YORK, UNITED STATES
August 10, 2020, 9:24 am
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 7, 2020, 1:57 pm
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 31, 2020, 11:33 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 28, 2020, 9:02 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 8:40 pm
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 7:25 pm
Accepted at USPS Origin Facility
HIALEAH, FL 33014
July 28, 2020, 5:06 pm
Shipment Received, Package Acceptance Pending
HIALEAH, FL 33014
July 28, 2020, 3:12 pm
Shipping Label Created, USPS Awaiting Item
HIALEAH, FL 33014

Soon after the last tracking entry, this package disappeared entirely from the system.
Fun times!
 
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Reactions: hoosierpipeguy

woodsroad

Preferred Member
Oct 10, 2013
8,912
2,936
My parcel is apparently taking the scenic route now🥴. I’m literally 25 minutes outside of Chicago, so they transfer it down to Miami????? After sitting in Chi town for a Month.🤪 With this type of inept shipping, who needs DeJoy to sink USPS. (Funny how I filed my claim this morning, and a few hours later get this update, after weeks of no response when contacting Chicago ISC).View attachment 87462
While that is certainly a frustrating situation, please consider this one:

October 27, 2020, 2:25 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
Your item departed our USPS facility in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER on October 27, 2020 at 2:25 am. The item is currently in transit to the destination.
October 19, 2020, 1:45 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 19, 2020, 1:20 am
Departed USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 18, 2020, 1:41 pm
Arrived at USPS Regional Facility
QUEENS NY DISTRIBUTION CENTER
October 17, 2020, 12:31 am
Departed USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
October 16, 2020, 1:51 pm
Customs Clearance
ISC NEW YORK NY(USPS)
August 20, 2020, 6:10 pm
Departed
TOKYO, JAPAN
August 20, 2020, 2:58 pm
Departed
BEIJING, CHINA
August 16, 2020, 4:00 am
Departed
TOKYO, JAPAN
August 14, 2020, 1:25 pm
Departed
NEW YORK, UNITED STATES
August 13, 2020, 4:01 am
Arrived
NEW YORK, UNITED STATES
August 10, 2020, 9:24 am
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 10, 2020, 12:53 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
August 7, 2020, 1:57 pm
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 31, 2020, 11:33 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
July 28, 2020, 9:02 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 8:40 pm
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
July 28, 2020, 7:25 pm
Accepted at USPS Origin Facility
HIALEAH, FL 33014
July 28, 2020, 5:06 pm
Shipment Received, Package Acceptance Pending
HIALEAH, FL 33014
July 28, 2020, 3:12 pm
Shipping Label Created, USPS Awaiting Item
HIALEAH, FL 33014

Soon after the last tracking entry, this package disappeared entirely from the system.

Where the heck was the end destination???? Was it going overseas? Please don’t tell me it was going from FL to NY😮.

IIRC, it was going to Moldova.
 

Aomalley27

Preferred Member
Mar 8, 2021
583
1,277
Chicagoland area
Isn’t Molded va in the general vicinity of Romania/Hungary/Slovakia?? (I’m too lazy to look at a globe right now😂)
So it goes to Japan and China????🤔
Although, I believe the time frame lines up with the General Strike movement in NYC at about that time. Could’ve been a lazy/vindictive/or just plain stupid employee tossing the package in wrong shipping bin.
I suspect it’s more a case of package got damaged, no one wanted to alert of the damage, and they just sent it on the merry go round. When I worked for USPS, I never wanted to deliver an obviously damaged item. Made sure my supervisors always signed off one of those claims stickers, and always approached the customer with an explanation that I didn’t damage it.
 

PipesRock

Preferred Member
Jan 21, 2020
502
3,842
Florida
How long after ordering does it take to ship lately? Not time in shipping, but before they ship.
Mine was 5 to 6 days. But if concerned be sure to read the fine print on one of their pages about some products apparently not readily on hand can cause a delay of a couple or more weeks before shipping as well. I don't remember which section of their site it was located but believe it was prior to checking out.