Erik Nørding Pipe Quality Control Issues

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daniel7

Senior Member
Sep 11, 2018
305
2
I think I'm not lucky with pipes recently. I ordered not so long ago a Nørding pipe, a beautiful bent, Danish style bulldog and what I received...I had no words. I have never seen any pipe drilled so badly, not even home-made one. I was very surprised, as Nørding has a name in the "pipe industry".







I bought it at Danish Pipe Shop and I can't tell any bad things about them, they handled the situation very professionally. They will forward the pipe back to Nørding, they immediately made a contact with him. I will send back this pipe today to them but my exchange-pipe, a Vauen is already on its way to me without any extra costs. Hopefully I will be more lucky this time with the pipe. As I said, I'm very satisfied with Danish Pipe Shop's customer support, but it is still very strange (at least in my opinion) that noone noticed this error - not at Nørding manufacture and neither at Danish Pipe Shop; even though they made studio photography about this exact pipe.

 

jazz

Preferred Member
Feb 17, 2014
787
4
UK
Yep, that's a bad job alright but it seems like the Danish Pipe Shop is sorting it out quite nicely for you. I can't imagine how such an obviously dire piece of workmanship gets out of the factory gates. Surely the person who did it couldn't have failed to notice it. Perhaps they were celebrating something the night before. Who knows.

 

daniel7

Senior Member
Sep 11, 2018
305
2
Yeah, Gammel Dansk can do some ugly things. :lol:


And yes, you are right, Danish Pipe Shop is doing a very nice job.

 

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bnichols23

Preferred Member
Mar 13, 2018
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Gawd. Mistakes do slip through every now & then, but something like that from Nording's works? The mind boggles, just boggles (probably because I myself have such a high opinion of Nording; never had a substandard one. Ever.). Truly sorry for your misfortune. I'm glad DPS is fixing the bollocks so well, although I admit I'm a little puzzled why *they* didn't catch it either....
Bill

 

daniel7

Senior Member
Sep 11, 2018
305
2
@Bill, My thoughts, exactly. I'm glad that you have never met anything bad from Nørding. For me, this was the first one from him, but also maybe the last one...at least for a while - and this pipe is not from the cheap-end of his product range. As I'm saying, I'm not so lucky with pipes nowadays. I had two petesons with issues and now this. Although I have never had any problem with Savinelli, Brebbia, Winsløw nor any basket pipes so if we look from this side, I'm very lucky. :) During next week I will receive a Brebbia, a Vauen and a Missouri Meerschaum Dagner cob, so we will see.

 

bnichols23

Preferred Member
Mar 13, 2018
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Ah, Brebbias. :) "They don't get no respect." I love 'em. And Savs even more so. I suppose poorly drilled Winslows exist but I've never heard of one (Lord, I'd HOPE not!! -laugh-) I don't blame you one bit for being leery of Erik's stuff it your first one was junk. :( What kind of Brebbia & Vauen are you expecting?
B

 

daniel7

Senior Member
Sep 11, 2018
305
2
@Bill, I fell in love with meerschaum-lined pipes so both Vauen and Brebbia are with meer bowl. Vauen is a very classical bent billiard meer-lined (Meerschaumeinsatzpfeife 7015) and the Brebbia is a little bit more playful (although again a classical bent billiard-shape) Sun meer-lined 6002.









 

bnichols23

Preferred Member
Mar 13, 2018
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Gorgeous! I like the Breb in particular. (I don't have anything against military bits, just nothing for them either. Never got into he habit, as it were! -laugh-) Thanks f/t pics!

 

daniel7

Senior Member
Sep 11, 2018
305
2
@Bill, Until now I haven't had any pipes with army mount, so this will be the first one. But you know, you need to start somewhere. :)

Brebbia is a true beauty, right.

 

olkofri

Preferred Member
Sep 9, 2017
3,875
3,321
Nording seems to have a problem with symmetry. The Compass I got is also slanted sideways instead of only forwards.

 

cosmicfolklore

Preferred Member
Aug 9, 2013
19,587
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Outer Space
All of My Nordings are asymmetrical to some degree, even his machine made Valhalla Series. But, even the copies have matching slants to one side or another, so it is obvious that it is intentional. But, I don't think your Nording in the first set of pictures is intentional. I can't tell what exactly is going on in the first pic, but it kind of looks like maybe something slipped as that cap piece was shaped. Too bad. Enjoy your other two pipes. And, I'm glad that the pipe shop set things right.

 

daniel7

Senior Member
Sep 11, 2018
305
2
Thanks, I will enjoy the others! I know, a handmade pipe will always have some asimmetry and flaws and I have no problem with that, but this is too much asimmetry on this pipe. The end of the stem (mouthpiece) should be at least close to the middle. On the first photo I tried to show how asimmetric the drilling is - with not so much success, it seems - sorry for the bad photos.

 

mso489

Preferred Member
Feb 21, 2013
28,001
4,644
Great customer service anyway. My Nordings have been excellent, but I imagine they ship a stinker from time to time. At least this story has a happy ending.

 

mikethompson

Preferred Member
Jun 26, 2016
4,744
1,593
Seems that this has all been handled properly, and I am late to the party again, but my goodness that's crooked.
I'm sure your Vauen will be excellent, all of mine are.

 

mso489

Preferred Member
Feb 21, 2013
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One theory could be that when sales fluctuate upward quality control sags. Change throws off the rhythm and supervision of manufacture. What do you think?

 

daniel7

Senior Member
Sep 11, 2018
305
2
I'm not sure, as I have no other experience with Nørding. This can be a separate, individual case, or just part of general downgrade of their pipes' quality.

 

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