Yesterday I bought a pipe from George and he was very helpful. I'm new to pipe smoking and didn't really have a clue to what to buy as far as a pipe. George was very helpful and knowledgeable. He spent about 15-20 min schooling me and feeding me info. I ended up spending more than I initially wanted but that wasn't a problem since he threw in some extra goodies at no cost. Pipes and tobacco selection pretty good. Hope this was helpful.