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nitemair13

Starting to Get Obsessed
May 24, 2018
267
1
North Carolina
One of my MM pipes seems to have had a defect or something in the stem. I could barely get a draw out of it and pipe cleaners would almost get stuck. The rest of the pipe was fine so I contacted MM about the problem and asked could I just replace the stem. That was last Wednesday (August 1st) and I never heard back from them.
Then today a box arrives with a brand new pipe from MM. Still no word from them, I guess they figured it best to just send an entire new pipe than try and fix the one I had.

 

nitemair13

Starting to Get Obsessed
May 24, 2018
267
1
North Carolina
I still find it a little odd that they didn't reply to me in some form, even an automated email response. Not complaining, they fixed the issue.

 

nitemair13

Starting to Get Obsessed
May 24, 2018
267
1
North Carolina
The stem has a curve to it, not sure how I'd drill it. I'm not in any way a pipe repairman, thankfully I know a man who can fix most anything.

 
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