One of my MM pipes seems to have had a defect or something in the stem. I could barely get a draw out of it and pipe cleaners would almost get stuck. The rest of the pipe was fine so I contacted MM about the problem and asked could I just replace the stem. That was last Wednesday (August 1st) and I never heard back from them.
Then today a box arrives with a brand new pipe from MM. Still no word from them, I guess they figured it best to just send an entire new pipe than try and fix the one I had.
Then today a box arrives with a brand new pipe from MM. Still no word from them, I guess they figured it best to just send an entire new pipe than try and fix the one I had.