Smoked two fantastic bowls of Plum Pudding outta of a new Dr.Grabow Royalton rusticated straight. I gently pulled the stem out to clean the pipe. I'm left with the tenon in the mortis and stem in hand. Enter horrified face here! I've done some research and found there to be loose stem issues with Grabows recently. It wasn't showing any signs of being loose when I gave it inspection out of the box. Snug as a bug. Like my dr.g freehand. Now this.
I've read I can send it to Dr.G to get it fixed for $10? Why would I send it back to get it fixed for a 3rd of what I paid for it? If this is a recurring trend I quality from Dr.G why have they not stepped up to make it right?
Ok pissing and moaning aside. I would like to learn as much pipe DIY as possible. Any help here will be greatly appreciated.
I've read I can send it to Dr.G to get it fixed for $10? Why would I send it back to get it fixed for a 3rd of what I paid for it? If this is a recurring trend I quality from Dr.G why have they not stepped up to make it right?
Ok pissing and moaning aside. I would like to learn as much pipe DIY as possible. Any help here will be greatly appreciated.