Well, here's the deal. I've heard from PayPal. It's lame. They have told me to file a response and then set up a claim. I tried the claim businesses, but a message said that unfortunately PayPal couldn't handle it. It was then I noticed the "45" day business. It is too bad that I failed to handle this transaction via credit card, as was mentioned by Sweetwater. I should have gone to 4Noggins as Reap pointed out.
But, you know, I was looking at Storient's website. I saw this beautiful calabash. It was love at first sight. I had to have it as a Christmas gift to myself (my only Christmas gift, but the way. The wife got a very small gift from me, and that was all that we did this year, preferring to spend money on the kids and grandkids, rather than each other. I had put away a little rainy day fund, which I was going to use after Christmas on a TAD or a PAD, and that is how I funded the Storient meer).
Part of the reason I was outside the "45" day window is because I was emailing Storient and being told to be patient, that he was having trouble with his carver or that he was having trouble with postage agencies, etc., etc. He needed seven days more. Then it was 10 days more.
I went to his website last night. On there it says to be ready for at least a 30-day wait, then maybe 7 more days, or it could go to 10 more days.
All this added up to about 58 days in my case. So, I suppose PayPal is not going to help me. I have to count on Storient, but I don't have a lot of faith in him at this stage of the game.
This is no way to treat pipesmokers who put a great deal of faith in the talented carvers and tobacco manufacturers of our wonderful hobby. I even emailed Storient telling him that I have one of his Eagle Claw pipes, which I love. It is an excellent meerschaum, though it arrived with a nick or two. I love smoking it and said to myself the "nicks" give the pipe character.
Having purchased a Storient before, I had "history" with his company and his carvers. I expected the same sort of treatment as I received with the Eagle Claw. I was willing to overlook the "nicks" and get one of his excellent looking calabash meers. I am fond of meers and thought this would be a fine addition to my small, but growing collection of meers.
I am a retired journalist (print, not TV, so don't hold that against me). I still freelance a bit, but all in all I am existing on a fixed income, which leaves little room for financial errors, as this one now appears to be.