I made the same mistake (my fault) about a year ago when ordering some WBCDF (when it was more difficult to obtain) by ordering over the limit from Cup O' Joes. They sent me an apologetic email the following day stating that I had ordered more than the limit, and asked me if I would care to have my order adjusted to proper amount of tins. All was copacetic, and my order was adjusted with no problems or issues on my part, or theirs. That is the proper way how to handle such a misunderstanding. However, I just received an email from Mars Cigars and I honestly thought I received an email from the soup Nazi of the Seinfeld show! I quote:
Notice of a srict limit of one unit of Penzance is gien on the site. You did not follow the limit.
So, with that they simply canceled my order as if to slap my hand. Bad boy, no more Penzance for you!
Bottom line... I sent them a response and ripped them out a new ass hole. Won't do any good, but damn, it made me feel so much better! :wink: