I have never had any good experiences with Colibri, and this extends to their salespeople.
A friend had an old one that he liked alot and used often. The finish was in bad shape - it was well used. It stopped working for him and, when the salesman came to the shop where we used to hang out, my friend asked if he could look at it and see if it could be repaired.
The salesman took out a pocket knife, started scraping the finish of the lighter (which didn't do all that much more damage to it) and said, "It's the paint. You f*cked it up and it can't be fixed."
We didn't like the guy too much before that - he had a major attitude problem, but that day, he barely made it out of the shop.
This is not my only experience with the lighters or the company. AFAIC, crap top to bottom. YMMV