Excellent P&C Order

My first order ever was a box of cigarillos in February. It was delivered in a reasonable amount of time and in good condition.
Even though I had no problem, I still got the apologetic email and the $50 credit from them. I was quite moved to see that level of responsibility claimed by the company. Issuing all of those free vouchers had to have put a great dent in their bottom lone.
That voucher is what spurred me into pipe-land. It has payed off for P&C because my multiple orders since then have been a good return on their investment.
With the exception of a malformed button on one pipe (which they discounted after a call), my only issues have been out of stock items. This is a regular occurrence in our world of "just in time" inventories, especially with seasonal production items and high demand items.
I think where they get a lot of flack is poor reporting of order status information. There is no clear status indicator on the web site, by email or on shipping documents, if anything is abnormal.
A simple "We sent (this) today" email would eliminate much confusion.
In general, we, the consumer, have become spoiled by expectations of near-instant gratification. I don't believe that getting anything from any corner of the globe to my door within three days is a sustainable practice.
Remember TV COD commercials as a kid? ( :laughat: Please allow 6-8 weeks for delivery...)
They ain't perfect, but I'm thankful to have them, as I work to build my cellar before Big Nanny forbids my access.
Just my unsolicited 2 cents...

My proxy is settling into his new house in Oregon. I should be able to order from P&C soon. (WA won't allow pipe/cigarette tobacco mailed in)

Oh, yeah. I guess I just realized that I CAN'T order from P&C now that I live in WA.

WA = Western Alabama?
Regards,
Jay.

Just got in yesterday my backordered 10 tins of Black Frigate without issue.

WA = Western Alabama?

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Washington.

Thanks again Tom ::
So let me get this straight, no one in the whole of Washington State can receive tobacco via mail?
Regards,
Jay.

Add me to the list; I used my $50 "were sorry" coupon along with the 25% off sale to buy a Comoy Riband for about $50, (originally $153). Arrived at the normal pace, and no issues whatsoever.

So let me get this straight, no one in the whole of Washington State can receive tobacco via mail?

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That is correct, I believe with the exception of large cigars.
CLICK HERE if you'd like to read the statute.

Hooray! Thanks for the good reports. I'm glad to hear PC has things going in a good direction. They have a significant inventory and some good prices, and an array of superior blends. I hope the new software didn't cost them too much.

Is that statute even remotely Constitutional? And how are they going to reach an out of state seller/shipper? Sounds pure in terrorem to me.

Thanks so much Tom for going to the trouble....but....
"(1) A person may not:

(a) Ship or transport, or cause to be shipped or transported, any tobacco product ordered or purchased by mail or through the internet to anyone in this state other than a licensed wholesaler or retailer..."
*My bold.
...leaves me puzzled as I read that (and please excuse my ignorance) it's ok to buy from a licensed wholesaler or retailer so what is the issue?
If indeed you are not allowed to buy such products from registered retailers then surely your constitutional rights are being abused no?
'Liberty', 'Land of the Free'...what happened to all of that?
If what you say really is the case then we're all buggered, on both sides of the pond too.
I despair unless I have read it all wrong.
Regards,
Jay.

I also got an order in from them, fast service & no problems again.

Jay, this side of the pond is getting more & more like your side of the pond.

Cheers!

...leaves me puzzled as I read that (and please excuse my ignorance) it's ok to buy from a licensed wholesaler or retailer so what is the issue

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The meaning is that only a wholesaler or retailer may be shipped tobacco. Not the end user. IE, if I owned a tobacco shop or was a wholesale distributor to retailers, obviously I would have to get tobacco shipped to me.
To answer your other questions, yes, our rights are being abused.

I'd vote for you, aldeaker...

"Shipping or transporting tobacco products ordered or purchased by mail or through the internet prohibited—Penalty.

(1) A person may not:

(a) Ship or transport, or cause to be shipped or transported, any tobacco product ordered or purchased by mail or through the internet to anyone in this state other than a licensed wholesaler or retailer; or"
Can someone apply this hypothetical for me? You live in Washington State, a resident. You call Paul's pipe shop order a pound of arrowhead, they take your name, address, credit card info process your order on the phone. Then ship the tobacco to you. No law broken.
It doesn't appear to mean a prohibition of shipping tobacco, just ones that are ordered certain ways.