I'd like to share something unbelievable that just happened to me. I bought a new pipe from David Jones a couple of weeks ago and noticed that the upper button on the lucite stem had cracked. A message to David about the problem and the pipe was on it's way to him for a repair. Today, only 5 days later, a package came from David Jones Pipes and when I opened it not only was my pipe repaired but he had included 2 new briar pipes as a compensation for the cracked button. David is quite certainly one of the more honest and caring individuals in the trade.
