That's got to be BS, the bank surely can't take 60 days to make restitution when it was their negligence that permitted this to happen!
Go to the Media, the Banking Ombudsman if you have one, your local councillor (think you call 'em Senators), expose the bastards for their negligence & stupidity for failure to maintain proper security on their systems. How dare their ineptitude cause YOU to cancel a cruise, they should be reimbursing you that & adding damages to it so you can upgrade to a better one. If you get it in the media, others will come forward, class actions always seem to be the way to go over there in the Land of Litigation!!!
Stats: Female "Proud Pretty Pipe" Smoker, lover of all things aromatic, especially mens' armpits!
Technophobic fool who can't work out how to invite friends, so if you want to be mates with moi, you'll need to do the legwork involved, but only if you have a great SOH and don't dump on others!