I think I've posted before about the excellent customer service I've received when ordering from Jayson Dagner's "Dagner Pipes".
Some of you know that Jayson started out a few years ago with a Youtube channel. He's not an overly sophisticated kind of guy and doesn't claim to be. He's down to earth, his videos are entertaining & you can tell he'd be a fun guy to sit and share a pipe with.
After amassing a large following, Jayson decided to start his own line of pipes. Since doing this he now has a line of briars, made in Italy I believe, and also has custom cobs made by MM.
I received one of their monthly marketing emails last Friday and decided to go ahead and order the Poker Sitter Nose Warmer sized cob from him.
Within 1 minute I had an email confirming an order and within an hour or two I had confirmation that the package had been shipped!
It arrived in the mail today.
Man what service! It was wrapped in one of their beer koozies (pretty clever) and included a hand full of stickers (my son likes em and has a couple on his pickup).
And, as with past orders, there was a short handwritten note on the invoice thanking me for my business. The last one was from his girl friend, this one was from his mom.
Some of you know that Jayson started out a few years ago with a Youtube channel. He's not an overly sophisticated kind of guy and doesn't claim to be. He's down to earth, his videos are entertaining & you can tell he'd be a fun guy to sit and share a pipe with.
After amassing a large following, Jayson decided to start his own line of pipes. Since doing this he now has a line of briars, made in Italy I believe, and also has custom cobs made by MM.
I received one of their monthly marketing emails last Friday and decided to go ahead and order the Poker Sitter Nose Warmer sized cob from him.
Within 1 minute I had an email confirming an order and within an hour or two I had confirmation that the package had been shipped!
It arrived in the mail today.
Man what service! It was wrapped in one of their beer koozies (pretty clever) and included a hand full of stickers (my son likes em and has a couple on his pickup).
And, as with past orders, there was a short handwritten note on the invoice thanking me for my business. The last one was from his girl friend, this one was from his mom.