This may provide some insight to what is going on. I got this in an email from P&C on 2/16/17. They have recently done some type of upgrade, so they may still be having some issues going on. I was able to Login and place an order today, so I know that it works for some people (At least for me).PipesandCigars.com works hard every day to simulate the true smoke shop experience. Having the best customer experience is our number one goal. This past weekend, we implemented new upgrades to our shipping facility in order to enhance your experience. Great news, indeed. However, the work took longer than expected, causing a delay in handling your order. We failed to reach our goal and we want to make it right.
We're confident that our new facility measures will continue to provide the best customer experience possible for years to come.