A recess is a "temporary cessation of the customary activities of an engagement, occupation, or pursuit." Recess at Work Day was started in 2004 by Rich DiGirolamo, because he believed that in order for workers to be productive, happy, and loyal, they need to have a fun work environment. He saw Recess at Work Day as a starting point in improving employee morale, happiness, health, wellness, and productivity. The day is for building a team spirit, and for increasing innovation and recharging those in an organization. The day may also have a positive effect on employee retention, which in turn will have an effect on customer retention