Support for C&D

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texmexpipe

Preferred Member
Oct 20, 2014
972
0
I know there has been some disappointment by many over some mold issues, but personally I can't see myself not buying their blends anymore. I love almost everything that I've tried from this company, and from the looks of it, they are making things right with their customers. With things the way that they are I don't know that I'm willing to help the with the downturn of a company within our hobby just because they made a mistake. I do understand that some have a considerable investment in their cellar, and they are taking an expensive risk, but I think it may be an over reaction to write the company off completely.
Where do you stand? Will you continue to purchase blends from C&D or will you abstain? Will you bide your time and wait to see where things come out? Personally I will continue to purchase their blends. I don't really cellar very deep, and also typically only by tobacco about once a quarter as my budget allows. So it may be resolved by the time I make my next C&D purchase.

 

sjmiller

Senior Member
May 8, 2015
399
0
It seems at times my motto ought to be "been there, done that, screwed it up" so I don't have a problem with companies that make mistakes, if they admit it and make admits as C&D have done. It may take some time but they are working on it. I will continue to buy their product.

 

sthbkr77

Member
Mar 17, 2015
221
0
MD
I wouldn't be so quick to write off a company for a small issue they're correcting. Especially considering it's an organic product. Things happen and it's being addressed.

 

cosmicfolklore

Preferred Member
Aug 9, 2013
17,929
116
Whatever, I buy from these guys is most likely going to have been tinned a few years ago. So, no worries from me. But, I'd be a fool to make a large purchase of Temple Bar right now. At least until Greg has given us some words.

 

stbruno70

Senior Member
Jul 9, 2013
460
2
The people at C&D are conscientious, their blends are excellent and I am confident they will rectify matters.
So, yes, I will continue to buy their products.

 

ashdigger

Preferred Member
Jul 30, 2016
5,265
14
When I first started smoking a pipe 5 years ago I had a lot of C&D blends, but nothing really stuck since I switched to VA and Vaper. Very little of my cellar is C&D, and I'm done buying large lots of baccy, but if I was still buying I would be very cautious of what I purchased.
I understand C&D is a stand up company and they are doing their best, but anything that I purchased this year, which amounted to over fifty pounds, won't see the light of day for at least five years. Seems too hard to have faith in a problem.

 

elpfeife

Preferred Member
Dec 25, 2013
1,118
4
I seem to recall a lot of concern a few years ago about rust inside some MacBaren tins. That crisis seems to have passed.

 

skraps

Preferred Member
Sep 9, 2015
790
0
Write them off... not a chance. They are working to resolve it and make it right. Not sure there is much more you can ask for in a company.

 

pagan

Preferred Member
May 6, 2016
5,904
0
West Texas
S#!* Happens, as long as the company corrects the issue and make things right with their customers they are deserving a second chance, although ongoing issues will make me take my business else ware, such as continuous crappy shipping has driven my purchases away from a certain company

 

jackswilling

Preferred Member
Feb 15, 2015
1,777
0
Funny, I bought 21 tins of Temple Bar. I am resigned to my fate. As A.E.N. said when I was a child, "What, Me Worry?"

 
Mar 16, 2014
1,584
1
I haven't smoked many C&D blends. I've smoked and enjoyed Opening Night and The Beast was a fun blend. I found other tobaccos I like and have stuck with those. I hope they can get things turned around though, and further hope that it doesn't come to haunt them.

 

jabo

Senior Member
Jan 26, 2016
322
0
This type of thing happens in all businesses. I believe C&D will rectify any problems. I don't plan on discontinuing using their products. You have ta really screw up to make me mad. ;-)

 

krizzose

Preferred Member
Feb 13, 2013
1,076
28
Michigan
They've earned a mulligan and from my own experience with the mold issues, they've stepped up immediately to fix it. This isn't a huge corporation, but a company staffed by a relatively small number of people. Sometimes things don't work out and I'll take my cues from their admirable response.

 

hmhaines

Preferred Member
Sep 5, 2016
901
0
CT
As long they stand behind the product, and are willing to fix issues that arise, I'll stand behind them. They're not a bad company, just in a rough patch.

 

sallow

Preferred Member
Jun 30, 2013
1,141
2
C&D is dead to me.
What if I open a cellared tin in 5 or 10 years and it is moldy? Will they even be around then with the FDA and all? How can they make that right?

 

sallow

Preferred Member
Jun 30, 2013
1,141
2
All life is a risk.
True, but you have to balance risk vs. reward.
For some, the premium received from a C&D blend might be worth the risk that it could very well be unsmokeable.
For me there are plenty of substitute blends that have a smaller (perceived) risk of contamination.

 

jacks6

Preferred Member
May 9, 2016
1,019
0
C&D is and will continue to be my favorite blending house. The folks that work there are great and I think they are more creative with their blends than any other company out there. Sure, there will be mistakes - and we know which blends to keep an eye on. I'll fully continue supporting them for as long as I smoke a pipe. I'll be crying in 2018 when some of my favorites come off the market.