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lordnoble

Preferred Member
Jul 13, 2010
2,678
0
This is just an FYI that the site issues are server-based. Kevin is aware and working on the issue. Please be patient. Thank you.
-Jason

 

rmason

Preferred Member
Jan 27, 2013
765
0
I was wondering why it took so long for my computer to access this site, Thanks for the heads up Jason.

~Ron

 

lordnoble

Preferred Member
Jul 13, 2010
2,678
0
Patient? You want me to be a patient? I don't want to go for medical treatment.
saintpeter, if you don't quiet down, they may take you as a mental patient. LOL!
Whatever the problem is, I'm positive Kevin's making sure it's being rectified.
-Jason

 

rmason

Preferred Member
Jan 27, 2013
765
0
Roth are we supposed to keep bumping this until Kevin or the mods tell us to stop.

~Ron

 

rmason

Preferred Member
Jan 27, 2013
765
0
Yeah I get you roth these problems have been keeping me off the forum as well, I was just being sarcastic and I can't get these damn emoticons to work (if you know how please tell me).

~Ron

 

rmason

Preferred Member
Jan 27, 2013
765
0
Holy Hell it worked thank you Roth every time I've tried it it ended up with the symbol and not the emoticon.

 

rmason

Preferred Member
Jan 27, 2013
765
0
Yeah I've edited things many times before. It's nice it helps me from saying something stupid or something that only I can read.

~Ron

 

rmason

Preferred Member
Jan 27, 2013
765
0
Come to think of the actual topic anyone else notice the server seemed to get worse when more people were logged on and posting?

~Ron

 

rmason

Preferred Member
Jan 27, 2013
765
0
In the last month I've seen it act fairly slow, can't say much before that since I wasn't very active in posting, but technology is fickle and loves to act up I guess. On an unrelated note what time zone are you in I'm posting at 11:30 at night unless you are in the west coast time zone, you must have insomnia or be a night owl.

~Ron

 

numbersix

Preferred Member
Jul 27, 2012
5,452
1
Whatever the problem is, I'm positive Kevin's making sure it's being rectified.
-Jason
Good luck Kevin - server side issues are always a pain-in-the-rectified!

 

admin

Smoking a Pipe Right Now
Staff member
Nov 16, 2008
7,961
229
St. Petersburg, FL
This is going to be a double post since we have two threads running.
There seem to be several separate issues being talked about at once, and being confused as the same thing.
I'll address generalities first, and specifics second - as far as what happened this week.
We do have some occasional issues with the server getting bogged down, and they usually last a few minutes. I catch it and fix it. That's when you see "Internal Error", for example.
It's like when your PC gets bogged down and you need to re-boot it. Same thing here.
It seems to happen once about every 6 - 8 weeks, and lasts a few minutes.
Since the inception of PipesMagazine.com in early 2009, we have upgraded to bigger, better, faster servers 3 times.
I'm looking into the possibility of doing so again.
Reading through theses 2 threads, I see some things being complained about that are likely user error, or just features that some people haven't figured out how to work - like how to use the emoticons. That's not a website or server issue.
The site is once again becoming a victim of its own success. Our traffic is at an all time high of 15,000 unique visitors per day and about 1/4 of a million page views daily.
Regarding this week -
Mon - Tues - everything was fine.
Wed - Murphy's law. I decide to take the day off and go to the beach. I'm normally on the site all day and catch any issues before the monitoring system does.
Lawrence actually caught it and called my mobile and sent me a text. I didn't see it right away since I was out for a swim.
When I did see it, I contacted the server tech who found the issue, corrected it and made some changes to the server configuration to try to avoid the problem from happening again.
We were down for about 30 - 40 minutes on Wed, 9/11 somewhere between noon and 1 pm eastern USA time.
It took about 24-hours later to realize that the new server configuration had broken other functionalities - anything that had to do with photos and thumbnails.
@captainsousie

The album feature isn't working either.
I think this should be working now.
Uploading new avatars was broke, and the thumbnails for the most popular articles list was broken as well.
All of the above has been fixed since about 3 pm eastern USA time yesterday, Sept 12.
Be prepared for the site to break this afternoon (Friday) as I plan on going to see a movie.
Seriously though, thank you all for being participating members in the community, and thank you for your patience and understanding while we experience some growing pains.

 

admin

Smoking a Pipe Right Now
Staff member
Nov 16, 2008
7,961
229
St. Petersburg, FL
One more thing I almost forgot - we updated the operating system last night and had a down time of about 10 minutes

 
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