It has been a long time since I have called Cornell and Diehl and placed an order. I was looking over their website and decided that I wanted to stock up on some bulk tobaccos and round out my cellar, so I called and placed an order for a sampler pack. I talked with Chris who has been very helpful in the past and who is an extremely nice man. I had made a list of 4 English tobaccos that I knew I wanted, but I wanted to ask him for more info on my last pick in the sampler pack because there were two blends that I was really torn between. I told Chris that I was torn between two different blends, and not only did he give me extremely in depth breakdowns of both blends, he offered to give me a sample of an extra blend at no extra charge, giving me six tobaccos instead of the standard five for the sampler pack. I just wanted to say that I am extremely grateful for what Chris did for me and to say thanks to the fine folks over at Cornell and Diehl!